Enqu teur Investigator
ENGLISHWILLBELOW
Sousla supervision du syndic l enqu teur(trice) m ne des v rificationssur la pratique professionnelle des repr sentants certifi s enassurance de dommages.
La personne recueille toutes lesinformations n cessaires afin de faire la lumi re sur la situationd nonc e ou vis e par les vrifications.
Principalest ches et responsabilits
- Procde la r alisation des enqu tes quant la conduite professionnelledes membres la suite de plaintes reues;
- Dcide de concert avec le syndic de l issue des dossiers d enqu te etr dige un rapport cetgard;
- Dpose une plainte devant le Comit de discipline le cas chant;
Participela pr paration et l audition devant le Comit de discipline le casch ant.
Habilets et comp tences pour exceller dans le r le / profil recherch
Formationetexigences
- Minimumde cinq (5) ann es d exp rience en enqu te en milieuprofessionnel;
- Connaissancedu milieu desassurances;
- Trs bonne ma trise du fran ais parl et crit et bonne connaissance delanglais;
Dtenir un certificat en assurance de dommages mis par l Autorit desmarch s financiers (AMF) unatout.
Profilde comptences
- Intgrit engagement rigueur etcollaboration;
- Excellentescapacit s rdactionnelles;
- Autonomieet bonjugement;
- Facilittravailler enquipe;
- Confidentialitet discrtion;
- Impartialit;
- Capacitde recherche et de synthse;
- Capacitde biencommuniquer;
- Espritdanalyse;
- Grandehabilet en relationsinterpersonnelles;
- Sensde linitiative;
Sensde l organisation et capacit tablir des priorits.
Underthe supervision of the syndic the investigator conducts audits ofthe professional practices of certified general insurancerepresentatives.
The investigator gathers all the informationrequired to shed light on the situation reported oraudited.
Mainduties andresponsibilities
- Carriesout investigations into the professional conduct of membersfollowing complaintsreceived;
- Decidesin conjunction with the Syndic on the outcome of investigations andprepares a report in thisregard;
- Lodgescomplaints before the Disciplinary Committee whereapplicable;
- Participatesin the preparation and hearing before the Disciplinary Committeewhereapplicable.
Skillsand competencies to excel in the role
- Minimumof five (5) years experience in professionalinvestigations;
- Knowledgeof the insuranceindustry;
- Verygood command of spoken and written French and good knowledge ofEnglish;
- Propertyand casualty insurance certificate issued by the Autorit des marchs financiers (AMF) anasset.
Competenceprofile
- Integritycommitment thoroughness andcollaboration;
- Excellentwritingskills;
- Autonomyand goodjudgment;
- Abilityto work as part of ateam;
- Confidentialityanddiscretion;
- Impartiality;
- Researchand synthesisskills;
- Abilityto communicatewell;
- Analyticalskills;
- Excellentinterpersonalskills;
- Senseofinitiative;
- Organizationalskills and ability to setpriorities.