Program Coordinator

Responsibilities

• Implement various program delivery and support processes to administer all application intakes.
• Budget monitoring and forecast while collaborating with finance team.
• Preparation of information needed for marketing tools, and collaboration with the communications team.
• Process analysis for efficiency and teamwork while finding solutions.
• Working with various partners to ensure related programs are being delivered to expected standards.
• Collect all information related to objectives and prepare progress reports.
• Attend program meetings and other related events.
• Answer any new information request about the programs.
• Ensure constant follow-up with clients and other involved parties.
• Provide client support and customer service for various programs.

Profile of the Candidate

Education and Experience

• Bachelor's degree in business administration or a related field
• Minimum of two (2) years' experience in project coordination
• Extensive customer service experience or an equivalent blend of education and customer care experience
• Excellent knowledge of the entrepreneurial environment, particularly related to small and medium-sized businesses.

Skills and Personal Qualities

• To be innovative, creative and have the ability to generate new ideas.
• Excellent communication skills, fluency in French and English (spoken and written)
• Strong interpersonal skills
• Possess organizational skills, including time management, planning; ability to set objectives and follow-ups in addition to managing data.
• Ability to identify opportunities and solve problems.
• Basic knowledge of website management, analytics and SEO
• Strong computer skills (MS Office suites, etc.)
• Results-based approach
• Flexibility and willingness to work occasionally outside normal office hours.
• Great autonomy and ability to work on several files at the same time.
• Occasional travel required for events and meetings.

What we Offer

• Starting salary of $58,000, depending on experience and education.
• To be there when it matters : A flexible schedule
• To take care of you : A comprehensive benefits package (health insurance including vision care, dental coverage, an employee and family assistance program and much more).
• To invest in YOUR future : a group pension plan, and we match your contributions (a maximum applies).
• So that you can rest : three weeks of vacation (in addition, we are closed between Christmas and New Year's Day!).
• A cohesive team that helps and supports each other and that will be welcoming!
• The person occupying this position must reside in New Brunswick.

Start date : As soon as possible

If you are interested in this position and your profile matches the above criteria, please send your resume to Chris Daigle (chris.

[email protected]) by email no later than April 24, 2024.

We thank those who submit their application. However, only those selected for an interview will be contacted.