Customer Job
Senior Release Analyst
Job ID : 24-03393
Remote Senior Release Analyst for a long-term contract position.
Work within the constructs of the ITIL Framework to help Information Technology teams exceed service levels by means of process execution and governance
ESSENTIAL DUTIES & RESPONSIBILITIES
- Develop , analyze , and manage Application deployment and infrastructure maintenance plans .
- Identify dependencies, mitigate risks and scheduling conflicts.
- Supervise progress to implementation plan and design a backout strategy .
- Work cross-functionally to help facilitate applications and infrastructure changes to pre and production environments using deployment automation tools .
- Secure applications checkout resources and facilitate checkouts in controlled environments.
- Monitor police environment changes and ensure stability and quality.
- Ensure Compliance with Enterprise Change Management Guidelines, provide guidance to IT Delivery Teams in establishing discipline around Build Delivery and Release process.
- Plan, communicate and coordinate database refresh activities for controlled environments
- Create and or maintain process documentation workflows , knowledge articles and self-service guidance for applicable IT Services Collect and document business requirements for policy and process improvement, including automation efforts
- Facilitate process workflow modeling to collaborate on process and policy improvements, automation capabilities and clearly defined end-to-end use cases
- Conduct maturity assessments against the policy process activities to highlight areas of improvement or concerns
- Define, update, deploy and manage standards for multiple processes , to include identification of interdependencies between defined processes desired
- Establish and support controls and procedures to review, assess and prioritize these requirements for incorporation into tool and process designs.
- Extract reports and provide a high-level analysis of d ata for review in alignment with supporting ITSM-defined metrics
- Review information and trends to ensure the output of processes is achieving the desired results and the corresponding services are meeting agreed upon service levels.
- Provide key management reportin g of and metrics as they pertain to defined goals and objects and their critical success factors.
- Identify and assess issues and risks and bring inconsistencies and problems to the attention of management
- Maintain a complete understanding of and adheres to all IT policies and processes
- Organize Advisory Review Board and Council meetings , record meeting decisions, report out on meeting minutes and action items;
follow through to completion of action items.
- Manage the communication plans within respective management functions
- Maintain an up-to-date Master Calendar for respective management functions
EDUCATION, EXPERIENCE & TRAINING REQUIRED
- 5-10 years of experience either managing or supporting applications platforms services deployments , infrastructure upgrades and security patching .
- Expertise in Jira , Jenkins , Git , and deployment automation tools ( Chef , Rundeck , and CloudBees Pipeline )
- Bachelor's degree required
- Solid understanding of project management methodologies including the ability to identify and resolve issues , manage risks , develop detailed work plans and specifications, and run team meetings
- Familiarity with software development life cycle ( SDLC ), both traditional and agile
COMMUNICATION & INTERPERSONAL SKILLS
- Strategic thinking an understanding of strategic business objectives and the ability to develop a vision and strategy for ISTM (Information Systems and Technology Management) and related processes and execute it effectively, in order to drive results toward those objectives
- Proven ability to collaborate, build relationships and influence individuals at all levels in a matrix management environment (as well as external vendors and service providers) to ensure that segregation and overlapping roles are identified and coordinated
- Management of both Technology and business stakeholders
- Strategic relationship management including working with both Infrastructure and Development Teams
- Effective leadership and an ability to drive change
- Ability to clearly present written information and findings and subsequent remediation plans to all levels of management, in and outside of Technology
Il y a plus de 30 jours