Senior Release Analyst

Customer Job

Senior Release Analyst

Job ID : 24-03393

Remote Senior Release Analyst for a long-term contract position.

Work within the constructs of the ITIL Framework to help Information Technology teams exceed service levels by means of process execution and governance

ESSENTIAL DUTIES & RESPONSIBILITIES

• Develop , analyze , and manage Application deployment and infrastructure maintenance plans .
• Identify dependencies, mitigate risks and scheduling conflicts.
• Supervise progress to implementation plan and design a backout strategy .
• Work cross-functionally to help facilitate applications and infrastructure changes to pre and production environments using deployment automation tools .
• Secure applications checkout resources and facilitate checkouts in controlled environments.
• Monitor police environment changes and ensure stability and quality.
• Ensure Compliance with Enterprise Change Management Guidelines, provide guidance to IT Delivery Teams in establishing discipline around Build Delivery and Release process.
• Plan, communicate and coordinate database refresh activities for controlled environments
• Create and or maintain process documentation workflows , knowledge articles and self-service guidance for applicable IT Services Collect and document business requirements for policy and process improvement, including automation efforts
• Facilitate process workflow modeling to collaborate on process and policy improvements, automation capabilities and clearly defined end-to-end use cases
• Conduct maturity assessments against the policy process activities to highlight areas of improvement or concerns
• Define, update, deploy and manage standards for multiple processes , to include identification of interdependencies between defined processes desired
• Establish and support controls and procedures to review, assess and prioritize these requirements for incorporation into tool and process designs.
• Extract reports and provide a high-level analysis of d ata for review in alignment with supporting ITSM-defined metrics
• Review information and trends to ensure the output of processes is achieving the desired results and the corresponding services are meeting agreed upon service levels.
• Provide key management reportin g of and metrics as they pertain to defined goals and objects and their critical success factors.
• Identify and assess issues and risks and bring inconsistencies and problems to the attention of management
• Maintain a complete understanding of and adheres to all IT policies and processes
• Organize Advisory Review Board and Council meetings , record meeting decisions, report out on meeting minutes and action items;

follow through to completion of action items.

• Manage the communication plans within respective management functions
• Maintain an up-to-date Master Calendar for respective management functions

EDUCATION, EXPERIENCE & TRAINING REQUIRED

• 5-10 years of experience either managing or supporting applications platforms services deployments , infrastructure upgrades and security patching .
• Expertise in Jira , Jenkins , Git , and deployment automation tools ( Chef , Rundeck , and CloudBees Pipeline )
• Bachelor's degree required
• Solid understanding of project management methodologies including the ability to identify and resolve issues , manage risks , develop detailed work plans and specifications, and run team meetings
• Familiarity with software development life cycle ( SDLC ), both traditional and agile

COMMUNICATION & INTERPERSONAL SKILLS

• Strategic thinking an understanding of strategic business objectives and the ability to develop a vision and strategy for ISTM (Information Systems and Technology Management) and related processes and execute it effectively, in order to drive results toward those objectives
• Proven ability to collaborate, build relationships and influence individuals at all levels in a matrix management environment (as well as external vendors and service providers) to ensure that segregation and overlapping roles are identified and coordinated
• Management of both Technology and business stakeholders
• Strategic relationship management including working with both Infrastructure and Development Teams
• Effective leadership and an ability to drive change
• Ability to clearly present written information and findings and subsequent remediation plans to all levels of management, in and outside of Technology
30+ days ago