Site Reliability Engineer

The Company :

Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world.

Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers.

We Believe : Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard.

From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another.

And, of course, to be themselves.

Position Overview :

The IFI Cloud Service includes a wide array of components including web services, application servers, and databases. The Site Reliability Engineer (SRE) will be responsible for deploying and maintaining the IFIaaS applications in Hybrid Cloud environments.

Ultimately, the candidate will be responsible for the functional management of all the IFIaaS cloud environments, applications, networks, scoping projects, and the resolution of application and network issues.

Responsibilities :

• Implement and support a hybrid cloud environment in Microsoft Azure and on-premise.
• Contribute, leading when assigned, the design and deployment of IFIaaS service initiatives
• Ultimately responsible for IFIaaS application reliability, maintenance, and upgrades
• Contribute to service operations center focusing on proactively analyzing data within toolset to ensure uptime and quality of service
• Perform product evaluations and make product recommendations
• Implement system enhancements (software) and automation opportunities to improve performance and reliability of the IFIaaS solution
• Update Build Books, automation and create new templates as required
• Manage activities with complete integrity and in accordance with the organization's policies, systems, practices, and programs
• Provide escalation assistance as required to resolve any technology stack related issues that may arise
• Perform incident analysis and problem resolution
• Perform data analysis to measure quality of service and proper scalability of the system
• Collaborating with network architects to design and implement functional company networks
• working with Networking CoE team to create and implement network security measures
• Coaching and mentoring junior engineering staff
• Conducting regular network performance tests
• Scope Epics, User stories and support with weekly sprint planning
• Dealing with escalated application support issues
• Contribute to the operations support model to support requests and participate in a 24x7 on-call support rotation and off-hours maintenance windows as assigned
• Other duties and project as required

Basic Qualifications :

• Bachelor’s Degree in Computer Science, Software Engineering, or equivalent combination of education and experience
• 5+ years of experience in IT deployments
• Extensive experience working with enterprise level micro-services applications, including deployment and maintenance of the applications in distributed environments.
• Extensive hands-on experience of DevOps tooling (Ansible, Terraform, Jenkins, Octopus deploy, etc.) networks, network security, high-level managerial skills

About Entrust :

Entrust keeps the world moving safely by enabling trusted identities, payments and data protection around the globe. Today more than ever, people demand seamless, secure experiences, whether they’re crossing borders, making a purchase, or accessing corporate networks.

With our unmatched breadth of digital security and credential issuance solutions, it’s no wonder the world’s most entrusted organizations trust us.

Entrust Corporation is an EOE / AA / Veteran / People with Disabilities employer.

Entrust is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

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NO AGENCIES, NO RELOCATION

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Compensation Range :

The pay range for this position is 117000 - 183000 Pay ranges will vary and will be set in the applicable currency. Actual compensation will be determined based on geographic location, education, skills and experience.

Please speak with the recruiter for more details.

Entrust is an EEO / AA / Disabled / Veterans Employer

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas.

We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.

Recruiter : Grace Rusingiza

Grace Rusingiza