IT Manager
Our client has an immediate opening for a hands-on IT Manager to join their team in Vancouver.
In your new role as an IT Manager, you will work with a portfolio of companies in 4 locations and will be responsible for installing, maintaining, and supporting the organization’s overall IT infrastructure and strategy.
This role is a combination of creating IT strategy as well as hands on day-to-day IT Infrastructure support.
Roles & Responsibilities :
- Manage IT infrastructure for multiple office & site locations using M365 as the foundation.
- Install, configure, and maintain hardware / software components, including procurement.
- Proactively troubleshoot and resolve technical issues.
- Ensure robust data security, compliance and execute backup strategies.
- Manage and set up user accounts in a diverse setting.
- Perform audits for IT policy compliance.
- Tailor IT solutions to meet the needs of a fast-paced construction environment.
- Provide training and support to users with varying skill levels.
- Create, document, and communicate disaster planning.
- Establish and maintain positive relationships with internal and external stakeholders.
- Stay informed on IT industry trends, best practices, and technologies.
- Job duties will vary depending on projects and as assigned.
- Model the Company Values
Qualifications
- 5+ years of experience in a similar role, particularly in a fast-paced, multi-site context.
- Relevant college or university education.
- Knowledge on training tools such as KnowB4.
- Proficient in Microsoft 365, with a strong emphasis on SharePoint and Teams.
- Awareness of security tools, with a proactive approach to their implementation and utilization.
- Intune and Azure experience.
- ERP experience with Viewpoint ERP, Jonas and Procore considered an asset.
- Preferred certifications : MCSE, CCNA, CompTIA A+.
- Experience in implementing backup solutions beyond the default retention periods.
- The ability to optimize the performance of an IT infrastructure and drive solutions.
- Familiarity with virtualization technologies and cloud platforms.
- Experience coaching and mentoring junior and remote team members.
- Strong problem-solving and analytical skills.
- Excellent communication, team collaboration and relationship building skills.
- Results-driven mindset, initiative-taking, and strong attention to detail required.
- Self-starter with excellent interpersonal skills, and capable of thriving in a dynamic, people-focused environment.
- Results driven mindset, initiative-taking, and strong attention to detail required.
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