Case Manager- ACTT South East

Why work for CMHA York Region?

We are a team committed to our vision of mental health support for all. We offer an inclusive, innovative and high-performance work culture that helps us deliver transformational impact.

The organization cares about the growth, safety and well-being of employees and offers :

• Competitive Total Compensation (including salary, benefits, pension)
• HOOPP (Healthcare of Ontario Pension Plan)
• Comprehensive Health Benefits
• Robust Performance and Career Development program
• Learning & development opportunities

We are hiring a permanent Case Manager on our Assertive Community Treatment Team (ACTT) South East

Closing Date : May 30, 2024

Permanent Full-Time, 35 Hours per Week, Evening Hours and Weekends may be required

Salary : 54,800-58,700$ per annum *To commensurate with experience

Benefits : Full Extended Health & Dental, Life Insurance, EAP, STD, LTD, & Pension Plan. Generous paid time off including vacation, sick, personal days after waiting period.

Location : There will be a combination of working from home and working in the office / community and directly with clients (Hybrid) depending on program and client needs.

The successful candidate will work from the Markham Office located at 3601 Highway 7 East, Suite 710, Markham, Ontario, L3R 0M3 on the days of on-site work and Travel for client meetings in Markham area, with regular travel in southeast York Region.

Job Profile :

The Case Manager works with clients 16 years of age and older who are experiencing significant difficulties in day-to-day and role functioning as a result of serious and persistent mental illness and / or addictions.

The Case Manager collaborates with the client to identify strengths and needs and develop long term goals, short term objectives to meet these goals, and concrete action steps to achieve the objectives.

As part of this process individuals are assisted to acquire and use skills, and to connect with formal and informal supports, peer support, professional services, and resources to promote their recovery, improve their quality of life, and reduce the likelihood of relapse.

Other duties as required.

The Case Manager collaborates with clients to provide individualized and flexible services to engage, support, and integrate clients into the community, and facilitate their use of resources and supports to maximize their independence and potential.

The Case Manager adheres to agency Health & Safety Program and the Client Safety Framework in the promotion of client safety.

The Case Manager participates in individual and systemic advocacy initiatives to improve resource access and availability.

In addition to compliance with all organizational policies and procedures, the incumbent is also expected to behave ethically, demonstrate competence in effective communication and team building, demonstrate effectiveness in working in a collaborative environment, and demonstrate confidence in decision-making and in building relationships.

Requirements :

• A degree or diploma in the health or social services. Preference is given to a degree in a related discipline.
• One or more years of experience in a community-based organization working with adults with serious mental illness in the community.
• Full registration and in good standing with the OCSWSSW or a regulatory body under the Regulated Health Professions Act
• Experience working with individuals with Addictions is an asset
• Second language (Cantonese, Mandarin, Farsi or Tamil, Italian, Korean, Punjabi, Russian, Urdu) reflecting the local community is an asset.
• Knowledge of the Ontario Mental Health Act, mental health reform principles, the Substitute Decisions Act, the Health Care Consent Act and PHIPPA requirements.
• Knowledge of PSR and Recovery as guiding principles.
• Ability to apply Recovery principles and empowerment-oriented philosophies and practices in work with clients.
• Extensive knowledge of supports and services in York Region and South Simcoe, including formal and informal resources.
• Knowledge of systemic issues such as poverty, unemployment, stigma, medications and the isolation felt by individuals with serious mental health issues and their families.
• A valid Canadian Full G driver’s license, a minimum $1,000,000 third party liability insurance and proof that insurance covers use of personal vehicle to transport clients
• A satisfactory Vulnerable Sector Screening (Police Check)

The statements above are intended to describe the general nature and level of work being performed by an individual assigned to the job.

This information is not constructed to be an exhaustive list of responsibilities, duties and skills required of personnel in the job.

This position reports to and is supervised by the Manager, People and Teams, ACTT - South East Program.

Working Conditions :

Office work, community settings, meetings in clients home and travel with clients

Disclaimer : In keeping with mental health reform, best practices, funding and direction this position may later require knowledge, skills, abilities and working conditions not noted here.

Application Procedures :

If you are interested in this opportunity, follow the link below and click on the Apply Now button in the top right corner of the page to proceed to upload your cover letter and resume :

Complete the application form and submit your Resume (PDF or Word)

CMHA-YRSS supports the recovery of people with mental illness and promotes diversity in the workplace. We welcome all applicants including persons with lived experience, women, aboriginal people, people with disabilities, and members of the 2SLGBTQ+, visible minority and immigrant communities to apply.

While we thank all candidates for their interest, only those selected for an interview will be contacted.