Assignment : RQ00096 - ServiceNow Configuration Management - Senior
Requisition : RQ00096
Job Title : ServiceNow Configuration Management
Client : Metrolinx
Start Date : 2024-11-25
End Date : 2025-04-05
Department : Operations
Office Location : 277 Front St W, Toronto, ON M5V 2X4
Business Days : 95.00
Note : Hybrid 2 days a week onsite
Must Haves :
- 5 years' experience in Configuration Management and using ServiceNow
- 5 years' experience ServiceNow CMDB data model (CSDM)
- 5 years' experience ServiceNow ITOM discovery & Service Mapping
Public Sector Experience : Not Required
Description
- Requirements for ServiceNow Configuration Management
- Candidates for this role should have at least 5 years of experience in Configuration Management and using ServiceNow. They should also have a broad knowledge of multiple technology domains, including network, infrastructure, and application architecture, as well as a good understanding of ITIL processes, and the part Configuration Management plays in service delivery.
- The successful candidate will be able to demonstrate a good understanding of a broad range of technologies and how they work together to deliver services to fulfil a business requirement.
They will be able to explain the core principles of Configuration Management, and how it relates to Incident and Change Management within the ITIL framework.
Required Skills :
- 5 years' experience in Configuration Management and using ServiceNow
- 5 years' experience ServiceNow CMDB data model (CSDM)
- 5 years' experience ServiceNow ITOM discovery & Service Mapping
- 5 years' experience ServiceNow discovery pattern development
- 5 years' experience Scripting / programming in Java Script
- 5 years' experience with business application architecture
Nice to Have Skills :
- Java Regular Expression
- Familiarity with Infrastructure (Windows Server, Linux), Virtualisation (VMware, Hyper-V) and Network architecture (switches, routers, firewalls, OSI network model)
- Ability to discuss credentials issues and troubleshoot with engineers.
- High availability application & infrastructure architecture
- Container computing (Docker, Kubernetes)
- Cloud architecture (Azure)
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