Primary Lender LLC is a leading mortgage lender committed to delivering unparalleled quality service to its clients. With a mission to set the highest standards in the mortgage industry, Primary Lender LLC is dedicated to putting its clients first.
The team at Primary Lender LLC is committed to guiding clients through the home loan process, ensuring that they confidently select the best mortgage for their needs and those of their families.
The Role
You will be responsible for :
- Welcoming, assisting and directing clients and other guests of the organisation.
- Answering all incoming calls and either redirecting them to appropriate party or handling caller inquiries wherever possible.
- Assisting in organising meetings and conference calls.
- Receiving mail and arranging dispatch.
- Ensuring the cleanliness / tidiness of the reception area and meeting rooms.
- Providing ad hoc administrative support to the team as required.
- All general office administration functions and ensuring the smooth running of the office.
- Acting as the main point of contact for any general office and / or facility related concern.
- Supporting on-boarding / off-boarding of staff.
- Developing and communicating internal guidelines and best practices with respect to your overall responsibilities.
Ideal Profile
- You have at least 1 year experience within a Office Manager or Receptionist role, ideally within the IT industry.
- You are organised and have good interpersonal skills.
- You have good computer skills ( MS Word, Excel, Powerpoint).
- You are service-oriented with excellent interpersonal skills.
- You have good communication skills and are comfortable with handling phone calls in a positive and professional manner.
- You can work with minimal supervision and multi-task effectively.
- You are a strong networker & relationship builder
- You possess strong analytical skills and are comfortable dealing with numerical data
- You are adaptable and thrive in changing environments
What's on Offer?
- Opportunities for career growth & development
- Role involving team management opportunities
- Opportunity to make a positive impact
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