Sr. Change Manager to support an enterprise wide transformational program for a large banking client - -1
Duration : 12 months (possibility for extension)
Location : Hybrid - Downtown Toronto (2 times / week)
The Change Manager will act as a People and Deployment Readiness Workstream lead overseeing and integrating the efforts of change management, training, customer experience, marketing and front line delivery.
Must Have Skills :
- 5+ years of Change Management experience working on large scale business transformation projects
- Strong background in data / technology / agile projects
- Establish and manage communications processes and conducting stakeholder impact assessments
- Experience creating change management strategy roadmaps / timelines
- Banking / Finance experience
Nice To Have Skills :
- Certification in Change Management methodology
- Familiarity with Project Management approaches, tools and phases of the project lifecycle
- Experience creating business process documentation / technical writing
- Have a testing background (we occasionally may need help with UAT testing so experience with drafting UAT plans, defect management and UAT exit reports)
Job Responsibilities :
- Lead People and Deployment Readiness Workstream including integrating the efforts of change management training, customer experience, marketing and front line delivery
- Creating comprehensive change management strategy roadmaps and timelines
- Conducting thorough stakeholder impact assessments
- Managing and facilitating training sessions for project stakeholders.
- Creating transition and sustainment plans to support project closure.
- Apply a structured change management approach and methodology for the changes impacting employees and customers
- Develop a change management strategy based on assessment of the change
- Develop a set of actionable and targeted change management plans including stakeholder assessments, communication plan, leadership alignment plan, readiness and sustainment plan, and change metrics
- Execute on the tactical details of each plan
- Support the communication, training and engagement efforts of employee-facing managers and business leaders
- Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns
- Create and manage measurement systems to track adoption, utilization and proficiency of individual changes.
Jr. Data Entry Clerk to support information transfer to a new system (Guidewire) for a large insurance client - 2584
Data Entry Clerk to support information transfer to a new system (Guidewire) for a large insurance client -. The team will be supporting the transfer of a large bank’s customer’s insurance policy information from their internal system into the PolicyCentre, during the renewal process. This is a Data...
Farmhouse to Share – Ecological Heritage Farm, with opportunity for your own Farm Enterprise
Are you looking for a unique living experience on a picturesque, ecological heritage farm? We are seeking a like-minded individual or couple to share our newly renovated farmhouse, located halfway between Toronto and Ottawa, just 15 minutes from Hwy 401/Belleville. Look forward to cooking in our lar...
Sr. IT Project Manager to manage transformation and modernization projects related to infrastructure and ERP.
IT Project Manager to manage transformation and modernization projects related to infrastructure and ERP. Our client is one of the largest manufacturers of interconnect products in the world is looking for a Sr. Manage the development of new system functionality, upgrades, system modifications, and ...
Sr. Manager Operational Non-Financial Risk Programs
These ONFR core programs are established programs with distributed responsibilities and the Senior Manager, ONFR Programs will collaborate across teams to provide strategic leadership to strengthen these programs and serve as a SME to stakeholders. Works with stakeholders to implement the methodolog...
Sr. SuccessFactors Onboarding Lead to support the implementation of SuccessFactors Onboarding 2.0. -S2TDRK
SuccessFactors Onboarding Lead to support the implementation of SuccessFactors Onboarding 2. Guide clients on best practices related to their data and process decisions. Guide the client through testing, reviewing defects, troubleshooting, and providing resolutions. Offer both Technical and Function...
Senior Manager, Board Support, Ciso & Enterprise Platforms
Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capit...
Manager, Client Support
The person who steps into this role will leverage customer-facing experiences and be responsible for researching and implementing solutions to prevent or mitigate client issues through proactive support and monitoring. Analyze data for ways to prevent future tickets/issues and review user feedback t...
Program Manager, Global Village
The Program Manager, Global Village is a key member of the Habitat for Humanity team and has exceptional organizational skills, experience delivering projects through the entire project management cycle, a passion for and experience in international development and a love for working with volunteers...
Expression of Interest for MLT Exam Support (Bridging Program)
The Medical Laboratory Technologist possesses the technical ability and problem-solving skills to perform all tests (both manual and automated) in the clinical and environmental laboratories. Performs laboratory tests with a network of steps and variables according to established protocols and works...
OPEN: Manager Fire Programs Support
Requires experience to solve problems, to provide advice and guidance, to initiate developmental studies and to make recommendations during the design, commissioning and operation of a nuclear facility; to evaluate components or materials, and to perform economic studies and evaluations associated w...