Assistant Manager, Food & Beverage Outlets - Bars/Entertainment Venues

Description

• Building a cohesive team, providing comprehensive training, fostering engagement, and delivering performance coaching as needed.
• Manage inventory procurement, receiving, and maintenance across all outlets.
• Coordinate with cross-functional teams to meet event requirements and logistics.
• Resolve customer issues promptly and creatively to uphold their reputation for exceptional service.
• Ensure availability of cash floats and maintain cash security.
• Maintain cleanliness and functionality of all outlets and equipment.
• Assist with recruitment, onboarding, and performance management in collaboration with the Team & Culture Department.
• Collaborate on weekly scheduling with Shift Leads and the Manager Food & Beverage, Catering.
• Conduct monthly inventory of front-of-house goods.
• Uphold service standards for all park functions.
• Demonstrate and promote safety practices in accordance with WinSport policies.
• Address and report safety hazards promptly.
• Review and ensure compliance with OH&S notices and protocols.
• Conduct safety orientation for new and returning employees.
• Complete weekly scheduling along with Shift Leads and the Manager Food & Beverage, Catering.
• Conduct monthly inventory of all front-of-the-house goods (all beverages and packaged goods)

Requirements

Experience

• Post-secondary education in hospitality management, business administration or other related fields of study.
• Minimum 5 years of experience in a leadership role.
• Proven strong customer service experience in the service industry.

Skills

• Strong leadership and people management skills.
• Excellent communication and interpersonal skills.
• Proficiency in organizational and time management.
• Problem-solving abilities and decision-making skills.
• Financial management skills, including budgeting and cost control.
• Knowledge of inventory management and procurement processes.
• Familiarity with industry regulations and standards.
• Proficiency in computer applications such as Microsoft Office.

Certification

• ProSeve Certification or equivalent for alcohol service.
• Food safety certifications such as ServSafe or equivalent.
• Any other relevant certifications related to hospitality management or food and beverage operations.
• Class 5 Drivers License

Other Requirements

• Flexibility in working hours, including evenings, weekends, and holidays.
• Ability to work in a fast-paced environment and handle pressure effectively.
• Physical stamina to stand for extended periods and perform tasks requiring lifting, bending, and carrying.
Il y a plus de 30 jours