Première Moisson manufactures and sells bakery, patisserie and charcuterie products using an artisanal approach and wholesome ingredients.
We employ over 1,200 people and have more than 20 bakeries in Quebec and Ontario.
We are currently looking for a Customer Service Team Leader to join our group.
Job status : Permanent - Full time
Benefits :
- Ongoing training
- Group insurance (drug, dental, paramedical, salary, life, travel) - regular full-time employee
- Employee and Family Assistance Plan - regular full-time employee
- RRSP / DPSP (retirement assistance plan with Première Moisson participation)
- Sick days and floating vacations
- Discounts on in-store purchases
- Work clothes provided
- Opportunities for advancement
- Plus other benefits
Responsibilities :
- Perform sales consultant duties.
- Monitor and control the personnel and activities of the section.
- Manage section inventory and cash register.
- Maximize team and sales performance.
- Handle customer requests / special situations.
- Ensure Première Moisson standards are applied.
- Possess in-depth knowledge of all products.
- Coordinate the organization of work in one or more sections of the store.
- Open and / or close the store.
- Ensure the application of product marketing, quality, hygiene and sanitation standards by staff in his / her section.
- Supervise the work of his team and carry out customer service tasks, including cash register.
- Train new employees as needed.
- Replace assistant manager, as needed.
Requirements :
- One year's experience in a similar or customer service-related position
- Relevant knowledge of sales and customer service techniques
- Ability to manage a team of employees
- Good communicator
- Fluency in spoken and written French
- Fluency in spoken English (asset)
- Autonomous, dynamic and focused on customer satisfaction and teamwork.
Do you recognize yourself in this description?
Don't wait any longer and send us your resume!
Please note that only selected candidates will be contacted.
Social Advantages
- Sick leave
- Insurance
- Paid holidays
- Life insurance
- Insurance of medical and paramedical expenses
- Dental insurance
- Disability Insurance
- Employee Assistance Program (EAP)
- Employee discounts
- Holidays
- Flexible schedule
- Deferred Profit Sharing Plan (DPSP)
- Continuing Education
- Recognition of years of service
- Uniform provided
- Long Term Disability Insurance
- Financial compensation for the purchase of clothing
- Coffee
The use of the masculine gender has been adopted in order to lighten the text and has no discriminatory intent.
Customer Service Team Leader
Supervise the work of his team and carry out customer service tasks, including cash register. One year's experience in a similar or customer service-related position. Relevant knowledge of sales and customer service techniques. Autonomous, dynamic and focused on customer satisfaction and teamwork. ...
Customer Service Professional - Personal Lines Team
Customer Service Professional - Personal Lines Team. Works well within a team and independently, taking initiative to assist team members where needed. Possesses a high school diploma or equivalent with 2+ years of customer service experience. At Duliban Insurance, we are not your average broker – w...
Customer Service Team Leader
Supervise the work of his team and carry out customer service tasks, including cash register. One year's experience in a similar or customer service-related position. Relevant knowledge of sales and customer service techniques. Autonomous, dynamic and focused on customer satisfaction and teamwork. ...
Customer Service Professional - Commercial Team
Customer Service Professional - Commercial Team. At Duliban Insurance, we are not your average broker – when you join the Duliban Dream Team, you become part of the family! Our tenets of. Join our award-winning Dream Team and grow with us!. In this role, you will be responsible for providing excepti...
Customer Service Team Leader
Supervise the work of his team and carry out customer service tasks, including cash register. One year's experience in a similar or customer service-related position. Relevant knowledge of sales and customer service techniques. Autonomous, dynamic and focused on customer satisfaction and teamwork. ...
Membre d'équipe service à la clientéle / Production Team member customer service production
Posséder une passion pour le service aux invités et aimez créer des expériences d’invité exceptionnelles / Have a passion for customer service and love to create an exceptional customer experience * Posséder une esprit d’équipe et avez un empressement au travail / Have a team spirit and being able ...
Team Leader Retail Merchandiser
Review the daily notes prior to each shift, walk the specified areas in-store to ensure feasibility and assign tasks to the merchandising team. Oversee the training and development of team members on a regular basis. Manage shift sign-in/out log for all team members. We have been recognized among Ca...
CNC Administration Team Lead
This role serves as the team leader for full-time employees, including Oracle JD Edwards (JDE) CNC Administrators assigned to the core JDE CNC Administration Professional Services and Managed Services Teams. This role requires a willingness to collaborate with customers and consultants (of varying l...
Team Leader Stylist
Lead and guide the team towards the achievement of daily objectives and sales standards required. ...
Team Member, Lumber Yard
Become a member of our dedicated lumberyard team! By being active, being outdoors, and working with a strong team, you'll contribute directly to our success while keeping in good shape! Your skills and commitment will ensure a quality customer experience and a safe, organized work environment. Oppor...