- Education : College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience : 1 year to less than 2 years
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
Security and safety
Criminal record check
Work conditions and physical capabilities
Physically demanding
Health benefits
- Dental plan
- Health care plan
- Work Term : Permanent
- Work Language : English
- Hours : 40 hours per week
information technology (it) assistant
Work conditions and physical capabilities. Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year. Respond to users experiencing difficulties with computer. ...
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