Talent.com
Brandt
Technician Support Specialist - Construction & Forestry (Bilingual)Brandt • Regina, CA
Technician Support Specialist - Construction & Forestry (Bilingual)

Technician Support Specialist - Construction & Forestry (Bilingual)

Brandt • Regina, CA
Il y a plus de 30 jours
Type de contrat
  • Temps plein
Description de poste

Brandt is currently seeking a Technician Support Specialist - Construction & Forestry (Bilingual) based in our Customer Support Center in Regina.

In this position, your primary responsibility will be providing technical machine assistance to the Brandt service teams. The ideal candidate for this role should have a Heavy Equipment Technician background with machine troubleshooting experience. Additionally, they should possess proficient computer skills and effective communication abilities. The successful candidate will play a proactive role in repairs and lifecycle planning, leveraging the latest technologies and available equipment data to provide recommendations that enable our technicians to expedite machine repairs and enhance efficiency. This position is also a crucial link between Brandt technicians and engineers at John Deere C&F facilities. This opportunity is well-suited for experienced technicians with a keen interest in technology and individuals with a technology-focused background and a flair for mechanical systems.

Duties & Responsibilities:

  • Manage technical assistance requests from Brandt Service teams using the Case & Contact Management System (CCMS) from John Deere.
  • Investigate and research the factory’s platform data to diagnose and troubleshoot issues that are hard to fix.
  • Leverage John Deere technologies to diagnose and assist Brandt service teams with troubleshooting.
  • Effectively communicate the appropriate actions to the service technician via telephone, e-mail or ticketing system.
  • Follow up on previous recommendations to ensure problem resolution, identify learning opportunities and document the insight.
  • Identify and communicate opportunities for technician training and development.
  • Collaborate closely with the Machine Monitoring, Brandt Service Times, and Proactive Maintenance teams to address equipment abnormalities, streamline quoting processes, and identify revenue-generating opportunities.
  • Meet Key Performance Indicators (KPIs) for the Brandt Technical Assistance Center (BTAC).
  • Update and maintain the Technical Solution Database.
  • Develop repair procedures for emerging issues, product enhancements, and warranty work to enhance technician efficiency and increase revenue.
  • Other duties may be assigned

#LI-onsite



Required Skills


Required Experience
  • Bilingual (English / French) is a requirement.
  • Previous mechanical experience in heavy construction equipment (5 years minimum).
  • Red seal heavy-duty technician certificate is an asset.
  • Experience with electrical diagnosis /troubleshooting and aftertreatment systems is considered an asset.
  • Knowledge of dealership service departments.
  • Knowledge of machine application, design, functionality and understanding of the environmental effect on the equipment performance.
  • Ability to filter and correlate data from different sources to formulate accurate recommendations.
  • Familiarity with the maintenance or repair process, inspection, and equipment lifecycle planning.
  • Must have a working knowledge of Microsoft suite of tools.
  • The ideal candidate will have a post-secondary mechanical education or post-secondary education in mechanical engineering. Related experience will also be considered as part of the selection process
Créer une alerte emploi pour cette recherche

Technician Support Specialist - Construction & Forestry (Bilingual) • Regina, CA

Offres similaires

Powerline Technician (Distribution District) (IBEW 2026-)

SaskPowerRegina, Division No. 6, CA
Temps plein

We generate more than just power for the people of Saskatchewan.We also offer some of the best jobs in the province.Our challenging careers will help you grow, while being surrounded by a team comm... Voir plus

 • Offre sponsorisée

Skilled Sprinkler Fitter for Technical Support

D7GroupRegina, Division No. 6, CA
Temps plein

Apply your technical skills and join as a Certified Sprinkler Fitter.Ensure the highest standards of safety and quality for installations in various environments.This position is integral to the su... Voir plus

 • Offre sponsorisée

Geotechnical Field Locator & Drilling Support

AutismservicesRegina, Division No. 6, CA
Temps plein

A growing consulting firm in Regina, Saskatchewan is seeking an experienced Utility Locator / Field Technician.This role involves conducting underground utility locates, supporting drilling operati... Voir plus

 • Offre sponsorisée

Disability Advocacy Specialist | LTD & Union Support

AutismservicesRegina, Division No. 6, CA
Temps plein +1

A leading organization in advocacy seeks an experienced professional to provide comprehensive disability management services.The role requires a University Bachelor's Degree and 3-5 years in advoca... Voir plus

 • Offre sponsorisée

Service Technician — Farm Equipment Repairs & Field Support

CLAAS Industrietechnik GmbHRegina, Division No. 6, CA
Temps plein

A leading company in agricultural solutions is seeking a Service Technician to join their dynamic team in Saskatchewan.The role involves repairing and maintaining equipment, with a focus on custome... Voir plus

 • Offre sponsorisée

Solids Control Technician Across Canada

Stage 3 SeparationRegina, Division No. 6, CA
Temps plein

Join Stage 3's innovative team as a Solids Control Field Technician.This role focuses on enhancing drilling operations through specialized training and equipment on job sites throughout Canada.As a... Voir plus

 • Offre sponsorisée

Construction Trades Helper: Heavy Lifting & Site Support

AutismservicesRegina, Division No. 6, CA
Temps plein

A construction services company in Canada is seeking workers to load, unload, and transport materials.The role involves mixing, pouring, and spreading materials like concrete and asphalt.Applicants... Voir plus

 • Offre sponsorisée

Technical Support Specialist for CLAAS

CLAASRegina, Division No. 6, CA
Temps plein

Join CLAAS of America as a Territory Technical Representative in Regina, providing in-field support for advanced agricultural machinery.Your expertise in mechanical systems and technical communicat... Voir plus

 • Offre sponsorisée

Customer Support Specialist - Bilingual

Brandt Group of CompaniesRegina, Division No. 6, CA
Temps plein

We’re looking for a Customer Support Specialist - Bilingual to deliver exceptional service.Use your interpersonal skills to effectively communicate with customers in both English and French.This ro... Voir plus

 • Offre sponsorisée

Technical Support Specialist - regina

Midea Canadaregina, sk, ca
Temps plein

Technical Support Specialist- HVAC.About Midea America Canada Corporation (MACC):.Midea America Canada Corporation (MACC) is a Global leader in home appliances manufacturing, dedicated to improving... Voir plus

 • Offre sponsorisée

Trade Support Analyst (with capital markets exp)

Luxoftregina, sk, ca
Temps plein

Client's application support is responsible for the production systems, including Trading, Post-Trade, and PnL software, environment management, and software deployment.Will work closely with devel... Voir plus

 • Offre sponsorisée

Pecision Ag Field Service Technician - Canada

FJDynamicsregina, sk, ca
Temps plein

Applicants based in Eastern Canada, Ontario, or key agricultural regions such as Saskatchewan, Manitoba, and Alberta are especially encouraged to apply.FJDynamics is a fast-growing robotics company... Voir plus

 • Offre sponsorisée

Technical Support Specialist

Midea Canadaregina, sk, ca
Temps plein

Technical Support Specialist- HVAC.About Midea America Canada Corporation (MACC):.Midea America Canada Corporation (MACC) is a Global leader in home appliances manufacturing, dedicated to improving... Voir plus

 • Offre sponsorisée

Technical Support Specialist - Midea Canada

Midea Canadaregina, sk, ca
Temps plein

Technical Support Specialist- HVAC.About Midea America Canada Corporation (MACC):.Midea America Canada Corporation (MACC) is a Global leader in home appliances manufacturing, dedicated to improving... Voir plus

 • Offre sponsorisée

Trade Support Analyst (with capital markets exp) - regina

Luxoftregina, sk, ca
Temps plein

Client's application support is responsible for the production systems, including Trading, Post-Trade, and PnL software, environment management, and software deployment.Will work closely with devel... Voir plus

 • Offre sponsorisée

Customer Support Representative (Agricultural Equipment)

Brandt Group of CompaniesRegina, Division No. 6, CA
Temps plein

Brandt Industries is currently seeking a Customer Support Representative.As a Customer Support Representative for our dealership network, you will play a pivotal role in ensuring the efficient and ... Voir plus

 • Offre sponsorisée

Field Services Representative

City of ReginaRegina, Division No. 6, CA
Temps plein

City Planning & Community Services.We are proud to reside on Treaty 4 Territory and the traditional lands of the Cree, Saulteaux, Dakota, Nakota, Lakota, and Métis Nation, honoring and respecting t... Voir plus

 • Offre sponsorisée

Pipeline Technician

Plains Midstream CanadaRegina, Division No. 6, CA
Temps plein

Plains is an industry‑leading transportation and midstream provider specializing in transportation, storage, processing and marketing solutions for crude oil.We own an extensive network of pipeline... Voir plus

 • Offre sponsorisée

Pipeline Technician

Plains All AmericanRegina, Division No. 6, CA
Temps plein

Plains is an industry‑leading transportation and midstream provider specializing in transportation, storage, processing and marketing solutions for crude oil.We own an extensive network of pipeline... Voir plus

 • Offre sponsorisée

Technical Sales Specialists wholesale trade NOC 62100 Jobs In-Demand *APPLY FOR FUTURE OPPORTUN[...]

GreenTech Resources Worldwide CanadaRegina, Division No. 6, CA
Temps plein

GreenTech Resources Worldwide Canada | Full time.Technical Sales Specialists wholesale trade NOC 62100 Jobs In-Demand *APPLY FOR FUTURE OPPORTUNITIES*.Regina Central, Canada | Posted on 03/13/2025.... Voir plus