help desk technician

Answer helpdesk calls, troubleshoot with the caller, document the issue, work with the internal team to find a solution if one isn't already available, and ensure the ticket is closed to the satisfaction of the caller. Experience working with a helpdesk ticketing system. Experience helping users who...

Experience: 2 years to less than 3 years....

Experience: Experience an asset.Network and system administration/administrator.Computer technology/computer systems technology.Consult user guides, technical manuals and other documents to research and implement solutions.Collect, organize and maintain a problems and solutions log for use by other ...

Experience: 1 year to less than 2 years....

Organizations around the world trust theITSupportCenter to provide high-touch, white-glove support for their employees' corporate IT, business software and mobile devices issues. Organizations around the world trust theITSupportCenter to provide high-touch, white-glove support for their employee...

Akkodis is seeking a Bilingual Technical Support for a contract position with a client in Toronto, ON (1 day onsite in a week)Position: Bilingual Tech SupportLocation: Toronto, ON (1 day onsite in a week)Job DescriptionTech Support Analyst I - Bilingual technical support for Private Client Division....

The Service Desk Analyst's role is to ensure proper equipment and software operation such that end users can accomplish their daily business tasks. Experience with desktop and server operating systems, including but not limited to Microsoft Windows 10, Server 2016, 2019, Android, iOS, iPad OS and Ma...

Description: • Provide front line support to members • Respond to Help Desk tickets and provide one-on-one support to all members with their hardware/software related questions and problems • Provide remote computer support for end users as requested • Investigate and resolve Help Desk issues and es...

The Classroom IT Support Assistant is responsible for providing technical support with various classroom technologies to facilitate the teaching of in person and hybrid classes under the direction of the Associate Director, Business Operations. Effective time management and organizational skills, wi...

The Intermediate Service Desk Technician will ensure proper computer operation so that end users can accomplish business tasks. Field incoming requests to the Service Desk via telephone, e-mail, and in-person, to ensure courteous, timely and effective resolution of end user issues. Record, track and...