Customer Service Representative
Mr. Handyman is a national franchise that provides handyman services to residential and commercial customers in our communities.
We are a fast-growing company that focuses in delivering the best customer experience in the market. We’re looking for a friendly and outgoing office professional in a fast past office, located in Richmond, B.C..
We offer
- Competitive pay
- Fast pace, casual and friendly working environment
- Training opportunities
- Flexibility with hours
Lead management and Scheduling you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals
Making Recommendations and Managing Expectations with Customers
You’ll communicate with customers to guide them through their projects and assist with managing their expectations.
Create Life-Long Customers Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.
To Succeed in this Role
- Be highly organized and detail oriented
- Able to manage multiple projects at any point of time
- Possess excellent customer communication and independent work skills
- Have computer experience with Office and Excel
Job Requirements
- Have 5+ years of experience in a sales or customer service capacity
- A mindset of solving customers' problems analytically and creatively
- Excellent communication skills
Benefits & Pay
Competitive to attract the best talents.
Interested parties please forward a copy of your resume and follow the application process.
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