Service Coordinator

Position : Service Coordinator

Location : Saint-Laurent

Salary : $50K to $55K

Are you someone who prefers to start their day bright and early, thriving as an early riser with a keen fascination for industrial settings?

Do you thrive in roles that combine customer service and administrative tasks, with a knack for coordination?

If you're eager to learn and grow in a dynamic setting, we have the perfect opportunity for you!

Join our team as a Service Coordinator at a leading manufacturing company. Embrace the chance to expand your skills, contribute to a vibrant team, and excel in a fulfilling career.

Apply now and kick-start your journey towards professional success!

What is offered to you :

• 3 weeks of vacation per year
• 5 personal days per year
• Complete insurance paid 95% by the company
• Retirement plan paid at 100%
• RRSP to be validated up to 6%
• Pension fund paid 100% by the employer
• Very soon telemedicine will be offered to all employees

We would love to meet :

• Fluently bilingual to communicate with clients across Canada
• At least two (2) years of customer service coordination and or administrative coordination experience
• Available to begin work promptly at 7 : 30 a.m.
• Passionately drawn to a diverse array of industrial settings and environments, with a strong and enduring interest
• Enthusiastic about learning and thrives on challenges.
• Strong computer skills, including Microsoft Office, Office 365, preferably Microsoft Teams

Main Responsibilities :

• Efficiently create, assign, and manage service technicians' schedules
• Prioritize assignments and allocate personnel effectively
• Oversee the entire cycle of work orders, from creation to invoicing
• Support the local branch manager by assisting in the creation and submission of quotes and work proposals
• Proactively follow up on proposals with clients to ensure monthly goals are met
• Accurately input balance system and technical sheet information into our new service management software (Salesforce / ServiceMax)
• Maintain meticulous records and organize databases
• Deliver exceptional customer service to clients through telephone and email communication

Please forward your resume to Cristina Bilbao at cristina. .

REFER A PERM HIRE AND EARN UP TO $1,000! For more details, click here .

OUR VIRTUAL DOORS ARE OPEN! We’re also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity.

CNESST permit number : AP-2000158