user support technicianGovernment of Canada • Victoria, Capital Regional District, CA

user support technician

Government of Canada • Victoria, Capital Regional District, CA

Il y a 1 jour

Type de contrat

Temps plein

Description de poste

Overview

Languages : English

Education

Other trades certificate or diploma
or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

Help desk

Responsibilities

Give access to computer networks

Respond to users experiencing difficulties with computer

Provide advice and training to users in response to identified difficulties

Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Provide customer service

Supervision

No supervision responsibility

Experience and Specialization : Computer and Technology Knowledge

iOS

Networking software

Networking hardware

Networking security

Servers

Desktop applications

Communication software

Mac OS

MS Active Directory

Additional Information : Security and Safety

Basic security clearance

Transportation / Travel Information

Own transportation

Own vehicle

Work Conditions and Physical Capabilities

Fast-paced environment

Attention to detail

Sitting

Combination of sitting, standing, walking

Own Tools / Equipment

Internet access

Cellular phone

Personal Suitability

Client focus

Efficient interpersonal skills

Excellent written communication

Organized

Team player

Ability to multitask

Time management

Honesty

Benefits

Dental plan

Health care plan

Paramedical services coverage

Vision care benefits

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User support technician • Victoria, Capital Regional District, CA

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