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user support technician
user support technicianGovernment of Canada • Victoria, Capital Regional District, CA
user support technician

user support technician

Government of Canada • Victoria, Capital Regional District, CA
4 days ago
Job type
  • Full-time
Job description

Overview

Languages : English

Education

  • Other trades certificate or diploma
  • or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Help desk
  • Responsibilities

  • Give access to computer networks
  • Respond to users experiencing difficulties with computer
  • Provide advice and training to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer service
  • Supervision

  • No supervision responsibility
  • Experience and Specialization : Computer and Technology Knowledge

  • iOS
  • Networking software
  • Networking hardware
  • Networking security
  • Servers
  • Desktop applications
  • Communication software
  • Mac OS
  • MS Active Directory
  • Additional Information : Security and Safety

  • Basic security clearance
  • Transportation / Travel Information

  • Own transportation
  • Own vehicle
  • Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Attention to detail
  • Sitting
  • Combination of sitting, standing, walking
  • Own Tools / Equipment

  • Internet access
  • Cellular phone
  • Personal Suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent written communication
  • Organized
  • Team player
  • Ability to multitask
  • Time management
  • Honesty
  • Benefits

  • Dental plan
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits
  • #J-18808-Ljbffr

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    User support technician • Victoria, Capital Regional District, CA

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