Production Planner

Description

Production Planner

About Us :

At our company, we believe that providing the best patient care starts with equipping healthcare professionals with the right tools.

Our innovative mobile lift systems create a safer environment for healthcare staff, enhancing patient mobility and significantly reducing injury risks.

Safe patient handling is not just our goal; it's our mission. By empowering health professionals to deliver superior care consistently, our products make a tangible difference in the healthcare industry.

Responsibilities :

Production Planning :

• Production Workflow Coordination : Manage production workflow for multiple product lines and distributed products.
• Operations Scheduling : Plan and prioritize operations / distribution schedules to maximize performance.
• Resource Planning : Collaborate with Operations Management to determine necessary manpower, equipment, and raw materials for production demands.
• Resource Scheduling : Allocate production resources according to needs and continually monitor job progress to ensure timely completion.
• Issue Management : Address and resolve issues promptly to minimize disruptions, informing relevant departments of any schedule changes.
• Performance Reporting : Gather output information (e.g., number of orders shipped, percentage of on-time deliveries). Prepare and submit status and performance reports.
• Organization : Maintain organized paperwork using a digital filing system.
• Cross-Department Collaboration : Work with quality control, warehouse, and other staff to ensure smooth operations.

Order Entry :

• Accurate Order Input : Enter customer orders into the NAV system, ensuring correctness and timely updates. Automatically create purchase orders for manufacturing through the NAV system.
• Customer Communication : Address customer inquiries promptly. Keep customers and sales teams informed about significant changes in pricing, quantities, or delivery dates.
• Efficient Order Processing : Process orders swiftly and accurately to meet customer delivery expectations.
• Order Monitoring : Track order status throughout the fulfillment process. Collaborate with logistical personnel to ensure timely shipments and deliveries.
• Cross-Department Collaboration : Work closely with sales, finance, customer service, service, manufacturing, and supply chain departments to ensure timely order fulfillment and delivery.
• Issue Resolution : Resolve issues related to customer orders, including changes, cancellations, or discrepancies.
• Data Accuracy : Maintain precise data entry records and ensure the order processing system is updated in real-time.
• Status Review Meetings : Participate in group meetings to review order status and quality meetings to enhance efficiency and accuracy.

Job Requirements

Required Qualifications :

• Microsoft Navision experience is a MUST
• 5+ Years of experience in data entry, customer service, or planning
• Ability to clearly and effectively convey information to customers and team members.
• Works well with others, supporting colleagues to achieve common goals.
• Manages multiple tasks and responsibilities simultaneously without compromising quality.
• Maintains an optimistic outlook, which can enhance the customer experience and team morale.
• Anticipates potential issues and takes initiative to address them before they escalate.

Acara Solutions is committed to ensuring equal employment opportunities for applicants and employees. We are committed to filling open positions using balanced selection criteria to avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation, or any other status protected or required by lawAcara Solutions welcomes and encourages applications from people with disabilities.

Accommodations are available on request for candidates participating in all aspects of the selection process.