Get your foot in the door with a finance company! French bilingual Customer Service Representative.
Perks
Full Time hours
$21-$24hr
Gain great experience
Hybrid work schedule
Work in a brand new state of the art office space
Responsibilities
Answer incoming calls and resolve customer complaints / issues in a positive manner and return all calls within a two-hour time frame
Record accurate details regarding customer inquiries into database and escalate issues as needed
Process customer cash deposits and withdrawals, cheques, transfers, credit card payments, money orders, certified cheques and other related banking transactions
Answer enquiries and resolve problems or discrepancies concerning customers’ accounts
Liaise with internal staff, external vendors and customers with regard to lending documentation
Completing administrative activities associated with serving customers, including accessing information and communicating transaction details
Assist with other tasks and duties as required
Requirements
Bilingual (English / French) required
1 year customer service experience required
1 year call center experience preferred, Leasing or finance experience preferred
Proficient in Microsoft Word, Excel, Outlook
Excellent communication skills
Must speak French and English fluently.
Please complete the questionnaire to help set up your file with us
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