Fairmont Spa at The Fairmont Banff Springs isat the forefront of the spa industry offering firstclass pamperingsurrounded by majestic mountain beauty.
Our environmentcaptures the spirit and ambience of the mountains and reflects theimage and elegance of The Fairmont BanffSprings.
The Assistant Spa Director isresponsible for the daily leadership of spa operations includingguest service cleanliness and colleagueengagement.
CompetitiveSalary : $75000$80000 gross annually based onprevious experience &education
Job DutiesInclude :
Reporting to the SpaDirector responsibilities and essential job functions include butare not limited to thefollowing :
- Offer support andsupervision for all spa departments as required including; BodyTechnicians Salon and Aesthetics Boutique Reservations ReceptionFacility Operations and Fitness
- Lead the Spa inestablishing and executing departmentalgoals.
- Direct operations of the facilityincluding short and long range strategic planning for spaoperations.
- Take a leading role in resolvingany and all guest concerns by role modeling professional servicedelivery.
- Conduct development and performancemanagement discussions as required.
- Managetrain and motivate all colleagues reporting to thisposition.
- Serve as a link between the hotel andthe spa industry by maintaining thorough knowledge of competitorsincluding location product offering pricing promotions and salestechniques.
- Ensure effective scheduling of allspa colleagues while managing productivity and guestservice.
- Implement effective staff trainingplans for all areas of spa operations.
- Ensureeffective and timely communication among all spa departments andthroughout the Hotel through weekly / monthly departmentalcommunication meetings.
- Support adherence ofstandard operating procedures and policies for eachdepartment.
- Manage the recruitment developmentand training of all departments.
- Create avisual presence within department for all spa staff via regularfacility walkthroughs.
- Role model all safetyprocedures and practices for spacolleagues.
- Have complete understanding of andadhere to all company policies andrules including those relating to Fire Hygieneand Safety
- Assist in the development ofdepartmental emergency procedures.
- Review dailyproductivity and approve payroll.
- Assistleaders in establishing short and long term goals and review statusof each goal on a monthly basis.
- Ensure thefacility is in peak condition at alltimes.
- Carry out any other duties andresponsibilities asassigned.
Qualifications :
Your Skills&Qualifications :
- Minimumof 2 years experience in an Assistant Manager or Department Headposition in a luxury resort spa or related field isrequired.
- Bachelors Degree in BusinessAdministration or Hospitality / Spa Management anasset.
- Experience in the hospitality industryan asset.
- Human resources experience anasset.
- Previous experience is anasset.
- Standing and walking throughout shift50% of time
- Sitting at a desk computer work 50%oftime
RemoteWork : EmploymentType :
EmploymentType : Fulltime
Fulltime
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