Customer Service
Position : Customer Service RepresentativeLocation : Baie-D' UrféSalary : $45,000 - $48,000Job Type : Full-Time, On-SiteCompany Overview : Join a very stable company in the railroad industry with operations across Canada, the USA, and internationally.
This is an excellent opportunity to become part of a stable team that values customer satisfaction and excellence.Benefits : - 2 to 3 weeks of vacation (based on experience)- 100% employer-paid benefitsKey Responsibilities : - Enter customer orders into the ERP system- Handle inbound inquiries, emails, and calls from customers and suppliers- Utilize internal systems to provide accurate pricing and product availability- Quote customers- Maintain customer contact information- Provide excellent customer service and follow up on inquiries- Communicate appropriately with customers- Thrive in a fast-paced environment- Build and maintain customer loyaltyRequired Skills : - Ability to work with people from diverse backgrounds- Multi-tasking, organizational, and time management skills- Ability to act on feedback and show ownership of personal development- Ability to read, analyze, and interpret verbal and written instructions- Ability to write business emails- Highly organized, with the ability to multi-task and meet deadlines in a fast-paced, changing environmentOther Language Requirements : English- Level of Proficiency Required : Advanced- Reasons for Language Requirement : To communicate with customers across North America- Frequency of Use : Daily (for various tasks)Please send your resume in Word format to Maia Slivinschi at maia.
[email protected] A PERM HIRE AND EARN UP TO $1,000! For more details, click here.OUR VIRTUAL DOORS ARE OPEN! We're also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity.
CNESST permit number : AP-2000158
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