hotel front desk supervisor 

The Kenrick Hotel
Banff, AB, CA
24 $ / heure
Permanent
  • Durée de l'emploi : Permanent
  • Langue de travail : Anglais
  • Heures de travail : 70 hours bi-weekly
  • Education :
  • Expérience :

Education

Secondary (high) school graduation certificate

Work setting

Hotel, motel, resort

Tasks

  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients / guests with special needs
  • Co-ordinate, assign and review work
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies

Supervision

Staff in various areas of responsibility

Computer and technology knowledge

MS Outlook

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Large workload
  • Tight deadlines

Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Interpersonal awareness
  • Judgement
  • Organized
  • Team player

Experience

1 year to less than 2 years

Health benefits

  • Dental plan
  • Health care plan

Financial benefits

  • Bonus
  • Gratuities
  • Group insurance benefits
  • Night shift premium

Support for newcomers and refugees

Supports newcomers and / or refugees with foreign credential recognition

Support for Indigenous people

  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
  • Il y a 8 jours
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