WELCOME CENTRE ATTENDANT -VISITOR EXPERIENCE

Key Activities

Under the supervision of the Welcome Centre Coordinator, the Welcome Centre Attendant greets patrons upon their arrival and responds to their inquiries, including requests for information on events and performances taking place at the National Arts Centre.

The incumbent is also responsible for answering telephone inquiries, ensuring the well-being of patrons and assisting them, as required

Skill Requirements

• Fluently bilingual in both official languages;
• High School diploma and a minimum of two (2) years of experience working with the public in a service-oriented organization;
• Previous experience using a multi-line phone system;
• Excellent initiative and judgment in dealing with the general public in a fast- paced environment;
• Ability to work within a flexible schedule, when required;
• Experience with Meridian attendant console SL-1 would be an asset.

A past record of satisfactory attendance and punctuality is a requirement.

Regular attendance at work is an expectation of employment and an essential part of every job.