Medical Office Assistant

Join our dynamic telemedicine team and be part of a revolutionary approach to healthcare! We are a global telemedicine company committed to delivering exceptional patient care through innovative solutions.

Our team prides itself on excellence, compassion, and a supportive work environment where your contributions truly matter.

About the Role

Are you an organized and proactive professional with a passion for healthcare? We are looking for a Medical Office Assistant who thrives in a fast-paced, digital-first environment.

In this role, you will be a pivotal player in ensuring seamless operations, supporting both our medical staff and patients remotely.

This is not your typical medical clinic role; you’ll be part of a cutting-edge telemedicine practice where every interaction happens virtually, making your expertise in administrative tasks and patient communication crucial to our success.

Key Responsibilities

• Patient Interaction : Engage with patients through professional and courteous correspondence.
• Appointment Management : Schedule and manage patient appointments, ensuring efficient use of our digital calendar.
• Administrative Support : Assist patients with forms and necessary paperwork, maintaining accuracy in electronic medical records (EMR).
• Communication : Handle phone calls and inquiries, directing them appropriately and managing patient referrals to specialists.
• Data Management : Ensure compliance with healthcare regulations, handle data entry, and manage the importation of patient information.
• Operational Tasks : Manage billing, insurance claims, and office supplies. Support the team with general office duties and manage the setup of exams / EMG rooms.

Qualifications

• Certification : Medical Office Assistant Certification is essential.
• Experience : Minimum of 2 years as a Medical Office Assistant with proficiency in EMR systems.
• Skills : Strong organizational, multitasking, and communication skills. Detail-oriented with the ability to work independently.
• Compliance : Maintain patient privacy and confidentiality.
• Technical Proficiency : Comfortable using computers and office equipment.

What We Offer

• Competitive Salary : $28 / hour. Attractive compensation tailored to your experience and skills.
• Remote Work : Flexibility to work remotely after a 3-month onboarding period.
• Professional Growth : Opportunities for career development and advancement within our innovative telemedicine platform.
• Supportive Culture : A positive, collaborative work environment where teamwork is valued and individual contributions are recognized.

Why Join Us?

At our company, you will play a crucial role in transforming healthcare delivery. If you are passionate about making a difference, possess the necessary skills, and are excited about being part of a forward-thinking team, we want to hear from you!

Apply today to become a part of our team and contribute to a brighter future in healthcare!