Consumer Relations Associate [Part Time, Bilingual]
Consumer Relations Associate Part Time, Bilingual
Customer Service Representative
General Purpose
Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.
Main Job Tasks and Responsibilities
- Deal directly with customers either by telephone, email or chat;
- Respond promptly to customer inquiries;
- Handle and resolve customer complaints;
- Obtain and evaluate all relevant information to handle product and service inquiries;
- Process orders, forms, and requests;
- Keep records of customer interactions and transactions;
- Record details of inquiries, comments and complaints;
- Record details of actions taken;
- Communicate and coordinate with internal departments;
- Provide feedback on the efficiency of the customer service process.
Education and Experience
- High school diploma or better;
- Knowledge of customer service principles and practices;
- Proficiency of relevant computer applications;
- Previous experience in a Call Center environment.
- Bilingual with English Fluency;
- Spanish is an asset;
- Interpersonal skills;
- Communication skills - verbal and written;
- Problem analysis and problem-solving;
- Attention to detail and accuracy;
- Data collection and ordering;
- Initiative;
- Autonomous;
- Stress tolerance.
Status : 2 part-time position
Schedule :
Saturday : 10 : 30am to 5 : 00pm (6 hours)
Monday to Friday : up to a maximum of 24 hours
If you fulfill those requirements and are interested by that position, please send us your resume and stating your salary expectations.
We thank all candidates for their interest, but only the ones invited to an interview will be contacted.
J-18808-Ljbffr
Consumer Relations Associate [Part Time, Bilingual]
Consumer Relations Associate [Part Time, Bilingual]. Communicate and coordinate with internal departments;. Bilingual with English Fluency;. ...
Service Associate - Houseperson (Part-Time)
Maintain positive internal and external relationships and communicate with internal colleagues to advise of guest service needs, items which require maintenance, issues or concerns in a prompt, proactive manner as appropriate. Prioritize and respond to all guests and internal requests in timely and ...
Membership Sales Associate - Somerled (Part Time)
At Orangetheory, you are part of a dynamic brand that is changing lives around the world. Are you passionate, positive, and great at building rapport? Do you thrive on being part of a team? Do you have excellent communication skills, whether face-to-face or on paper? Look no further - this could be ...
Personal Banking Associate - Lachenaie Branch (Part-time 15 hours/week)
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest. Point of contact for all customer problems, ensuring concerns are handled appropriatel...
Associé(e) aux Ventes à temps partiel / Part-TIme Sales Associate - B2 Carrefour Laval
We are looking for a talented sales associate who loves fashion, people, retail and is looking for possible career advancements. Role and Responsibilities: Meet sales targets, offer consistently exceptional customer service, professional and courteous at all times. Maintaining the visual aspects of ...
Personal Banking Associate part-time (Future opportunities)- North-Shore of Laval
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest. Point of contact for all customer problems, ensuring concerns are handled appropriatel...
Fashion Associate (Part Time) - Faubourg Boisbriand
Paid Time Off ( Sick Time, Flex Days & Vacation (Full Time Employees Only). As champions of body acceptance and size inclusivity, we stand as dedicated partners and advocates for our customers. A competitive benefits package (Full Time Employees Only). ...
Part-time Sales Associate, adidas Originals Store, Montreal (#2042)
Adheres to adidas’ brand values and Sales Associate competencies. Also able to work overtime hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, Mother's Day, Father's Day, and Back-to-School. ...
Part Time Sales Associate - Galeries d'Anjou
The Part-Time Sales Associate will be the ultimate Pandora Fan. Our Part-Time Sales Associates shine by: . We are proud to be part of their stories and the most important moments in their lives. A flexible work schedule that includes nights, weekends, and holidays is all part of the excitement. ...
Part Time Sales Associate - BOSS Store, Montreal Eaton
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exemplary customer service. Cultivate a relati...