- Education : Secondary (high) school graduation certificate
- Experience : 1 year to less than 2 years
Work setting
Hotel, motel, resort
Tasks
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Perform same duties as workers supervised
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Assist clients / guests with special needs
- Co-ordinate, assign and review work
- Hire and train staff in job duties, safety procedures and company policies
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies
- Resolve issues that may arise, including customer requests, complaints and supply shortages
Supervision
5-10 people
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Large workload
- Standing for extended periods
Personal suitability
- Client focus
- Dependability
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Work Term : Permanent
- Work Language : English
- Hours : 30 to 40 hours per week
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