Loss Prevention Supervisor - Full Time Montreal Ritz
Responsibilities
include both security and back of house operations and controls.
Sales : Deepen the relationship with our clients to drive lifetime loyalty and spend. Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plan.
Service : Elevate in store experience consistently delivering memorable moments. Demonstrate passion as a Tiffany brand ambassador during every customer interaction.
Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Customer Survey). Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.
Security Controls and Operations : Provide exceptional security and operations support to drive sales and service. Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations and implement Incident Management Programs procedures.
Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions.
Carry out operations tasks including opening and closing procedures. Assist in supervision of task delegation and training of security members and ensure store is fully trained on all security related trainings.
Schedule and coordinate facilities repairs and communicate with store team.
Qualifications :
Required Qualifications :
High School Diploma. Basic computer skills. Ability to work retail store hours as necessary, including nights, weekends and holidays.
Must have authorization to work in the country where the position is based.
Preferred Qualifications :
Experience working in luxury retail
Experience in a retail / security environment.
1 year prior experience in a security related position with an emphasis on customer service
Tiffany & Co is committed to fostering a workplace where individual differences are recognized, appreciated, and respected and encourage applications from people with disabilities.
Accommodations are available for applicants with disabilities throughout the entire hiring process. If you require an accommodation, please contact us at to let us know and we will work with you to meet your needs.
We wish to thank all applicants for their interest in Tiffany & Co., but only those selected for an interview will be contacted.
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