Branch Manager
Based in the Surrey / Langley area, the Branch Manager, will lead daily operations, drive sales, and ensure customer satisfaction.
You'll manage staff, oversee finances, and maintain compliance.
Responsibilities :
- Leadership & Management : Supervise staff, including hiring and training. Foster a collaborative work environment.
- Financial Management : Develop strategies to meet sales targets and maximize profits. Monitor P&L, expenses and budget effectively.
- Customer Service : Address inquiries and resolve complaints promptly. Build and maintain client relationships.
- Compliance & Risk Management : Ensure compliance with regulations and company policies. Implement risk management protocols.
- Sales & Business Development : Execute sales strategies to attract new customers. Identify cross-selling opportunities.
- Operational Efficiency : Streamline processes to improve efficiency. Monitor KPIs and operational metrics for improvements.
Qualifications :
- Bachelor's degree in Business or related field.
- Proven experience in branch management in an industrial environment - electrical, HVAC, plumbing or related
- Strong leadership skills.
- Proficiency in Microsoft Office software.
- Ability to work under pressure and make sound decisions.
If this role is of interest to you, please send us your resume today!
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