Team Lead, LTL Carrier Development

The Team Lead for LTL Carrier Development is to provide day-to-day leadership and oversight over a pod of LTL Carrier Coordinator(s) and LTL Carrier Analyst(s). This individual will be engaged across both external-and-internal-facing carrier development activities including the sourcing and selection of new partner carriers, negotiation of rates and contracts with our partners, and the end-to-end financial cycle of our carrier processes from tender through invoice.

Specific Responsibilities include:

People Development and Support:

• Provide day-to-day leadership, guidance, and support to the LTL Carrier Coordinator and LTL Carrier Analyst teams.
• Coordinate workload distribution, prioritize departmental activities, and support effective coverage planning for vacations, holidays, and other absences.
• Approve time off and holiday coverage.
• Develop and maintain Partner Carrier training materials, onboard new team members, and ensure adherence to established processes and best practices.
• Maintain departmental KPIs – daily, weekly, monthly tracking and reporting.

Carrier Relationship Management:

• Serve as the primary point of contact and subject matter expert for partner carrier relationships, building and maintaining strong partnerships with external carriers.
• Lead partner carrier onboarding activities, ensuring all requirements are met.
• Manage partner carrier agreements, terms and conditions, and contract management.
• Act as an escalation point for complex carrier issues.

Strategic Sourcing & Cost Management:

• Lead carrier RFP processes and negotiations.
• Analyze freight spend and identify opportunities for cost efficiencies to senior leadership.
• Review and approve carrier purchase orders and audit transactions for accuracy.
• Monitor and oversee the carrier accounts payable status.

Cross-Functional Collaboration:

• Act as the departmental liaison and subject matter expert for internal stakeholders, including Sales, Pricing, Operations, and Accounts Payable.
• Participate in initiatives and special projects that enhance network performance, carrier partnerships, and overall service.
• Other duties as assigned.
  

Our Ideal Candidate will possess:

• 1-2 years related experience in transportation or a similar role.
• Post-secondary education in Business, Commerce, Supply Chain Management, Transportation, or a related field is considered to be an asset.
• Strong organizational and time management skills, with the ability to lead departmental activities with minimal supervision.
• Demonstrated experience managing vendor, supplier, or partner relationships.
• Demonstrated financial and analytical acumen, including experience with LTL freight markets, pricing, and cost analysis.
• Strong problem-solving and decision-making skills, with the ability to identify root causes, develop practical solutions, and drive issues through to resolution.
• Effective communication and interpersonal skills, with the ability to collaborate and influence stakeholders at all levels, both internally and externally.
• Experience coaching, training, or providing guidance to team members is considered an asset.
• Proficiency with Microsoft Office applications, particularly Excel, is required.
• Proficiency with Power BI is considered a strong asset.

This job is classified under NOC Code: 13201.

Why Bison:
• Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
• Dispersed work environments that promote a healthy work-life balance
• Meaningful and impactful work and projects with an essential service provider
• Join our engaging Wellness Program & extracurricular sports teams

About Bison:
• Celebrating over 50 years in Business
• Active in giving back through Corporate Social Responsibility and Charitable Giving
• Committed to environmental sustainability