Business Technology Analyst – AI, Data & Digital Solutions

Consider joining us as a Business Technology Analyst if:

You are a curious, analytical, and solutions-oriented professional who enjoys exploring emerging technologies and finding smarter ways to work. You are passionate about artificial intelligence, data analytics, and digital innovation, and enjoy turning business challenges into practical technology solutions. You thrive in a collaborative environment, take ownership of projects, and are motivated by opportunities to improve processes and make a meaningful impact across an organization.

About Motion:

Canadian operated, Motion is Canada’s leading full-service mobility and accessibility solutions provider and has served communities across Alberta, BC, Manitoba, Ontario, and Saskatchewan for more than 40 years through our network of 48 locations. Our knowledgeable and caring team of experts supports individuals and those who care for them by delivering solutions that make life accessible for everyone. Our products include wheelchairs, walkers, mobility scooters, power lift recliners, lifting devices, homecare and adjustable beds, bathroom safety items, and more. Whether our clients are 1 or 100, we have products to ensure the independence, mobility, and safety of clients of all ages.

The role:

We are adding a Business Technology Analyst to our team in Toronto, ON. Reporting to the VP of Strategy and Technology, the Business Technology Analyst will support technology, artificial intelligence (AI), data analytics, and digital improvement initiatives across the organization.

Working closely with IT, operational teams, and business leaders, you will identify opportunities, analyze business needs, and translate ideas into practical solutions that improve efficiency and business performance. This hands-on role will involve researching emerging technologies, supporting AI and automation initiatives, developing meaningful business insights, and taking ownership of assigned projects from initial research through implementation.

What's in it for you:

Growth opportunity. This is an opportunity to gain exposure to a broad range of business technology initiatives, emerging AI solutions, and digital transformation projects. You will work closely with business leaders and technical teams, contribute to strategic initiatives, and take ownership of projects that influence how we operate and grow.

Impact. Your work will help shape how Motion uses technology, data, and automation to improve business processes and decision-making. Every initiative you support will contribute to greater efficiency, stronger operational insights, and better ways of working across our organization.

Professional development and networking. At Motion, we nurture a continuous learning and skills development environment. You will have:

• Access to our internal Learning Portal, where we have a vast library of training with over 140 courses on our products and processes and professional development topics.
• The opportunity to work with industry leaders who will guide you on your journey and ensure you have the tools you need to succeed and grow in the business.
• The chance to collaborate with cross-functional teams and gain exposure to emerging technologies, AI solutions, analytics platforms, and digital transformation initiatives.

How you will spend your days:

• AI & Digital Initiatives. Supporting Motion's AI roadmap and digital transformation initiatives, including collaboration with NuMotion. Researching emerging technologies, evaluating potential solutions, and identifying opportunities for improvement. Coordinating AI and automation projects, pilots, and implementation activities while working with internal teams and vendors to support testing, adoption, and successful implementation.
• Data Analytics & Business Intelligence. Analyzing business data to support operational and strategic decision-making. Developing and maintaining reports and dashboards using business intelligence tools such as Looker. Translating business questions into meaningful metrics, insights, and recommendations while collaborating with IT and operational teams to improve data quality and reporting capabilities.
• Project Delivery & Process Improvement. Taking ownership of assigned projects and workstreams, managing deliverables, timelines, and stakeholder coordination. Gathering business requirements, evaluating solutions, and developing actionable recommendations. Identifying opportunities to streamline processes through technology and automation while supporting project planning, documentation, testing, implementation, and change management. Identifying risks, resolving issues, and driving initiatives through to completion.

What you bring to the role:

• Experience. Approximately 2–4 years of experience in business analysis, data analytics, technology projects, or related functions. Post-secondary education in business, information systems, data analytics, technology, or a related field is preferred, or equivalent practical experience.
• Technical skills. Working knowledge of SQL, data analysis, and business intelligence reporting or dashboard development. Experience gathering business requirements, evaluating solutions, and managing project deliverables. Familiarity with reporting and analytics tools and the ability to translate complex data into meaningful business insights.
• Analytical and problem-solving skills. Strong analytical, critical-thinking, and problem-solving abilities, with a proactive approach to identifying opportunities and developing practical solutions. You are highly organized and can work independently while managing competing priorities.
• Project management and ownership. Demonstrated ability to coordinate projects, manage deliverables, and work across multiple stakeholders. You take initiative, exercise sound judgment, and are comfortable taking ownership of assignments and driving them forward.
• Interpersonal skills. You have effective communication and collaboration skills, with the ability to work comfortably across business and technical teams. You can understand different perspectives, communicate ideas clearly, and build strong working relationships with internal stakeholders and external vendors.
• Good to have. Experience with Looker, BigQuery, or similar analytics platforms; exposure to AI tools, workflow automation, or digital transformation initiatives; familiarity with ERP systems such as Microsoft Dynamics NAV or Business Central; knowledge of data modelling, system integrations, APIs, or cloud-based applications; and experience with project management, process mapping, or business analysis tools. Experience in a multi-location, service-oriented, or healthcare-related organization would also be an asset.

Work Environment:

• Full-time, Monday to Friday, 8:30 AM to 5:00 PM.
• Hybrid/remote work environment with collaboration across teams, regions, and leadership.
• Occasional travel to Motion locations or other business locations, including overnight travel.
• Flexibility to accommodate meetings across different time zones.

What we offer:

At Motion, we are proud to provide our employees with the following competitive benefits and rewards package. We offer:

• Fair and attractive compensation with a salary range from $65,000 - $75,000 annually. The precise remuneration can differ depending on skills, experience, and geographic location.
• Eligibility to a comprehensive benefits package.
• Robust vacation and personal days allotment.
• RRSP/DPSP match program.
• Maternity/parental leave top-up.
• Employee Assistance Program.
• Employee Discount Program.
• Tenure recognition through our Motion Milestone Program.
• Employee Referral Bonus Program.
• Professional Development Reimbursement.
• Eligibility to the company's pooled bonus plan.
• Goodlife Fitness corporate membership discount.
• A safe, respectful, and supportive work environment including company-provided safety equipment and resources.