Assistant General Manager - Aera

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Joining Aera means becoming part of an extraordinary team dedicated to delivering exceptional hospitality and unforgettable guest experiences. Reporting to the General Manager, the Assistant General Manager plays a key leadership role in all aspects of restaurant operations. Working closely with both Front of House and Back of House teams, you will help build and develop high-performing teams, uphold our standards and operating procedures, and drive operational excellence. Through professional, enthusiastic leadership and a commitment to hospitality, you will contribute to what sets Aera apart—creating a warm, welcoming, and truly memorable experience for every guest.

The Day to Day:

• You enthusiastically communicate the restaurants vision to all team members and lead by example.
• You embody the O&B values daily and inspires the team with his/her exciting vision for the future
• You’re able to regularly monitors and achieves the O&B points of technical service and points of details
• You’re strong suit is building and maintaining relationships with guests, team members and senior management alike
• You understand how to create, foster and maintain a rave worthy bar program.
• You are have high personal integrity, business ethics and take every opportunity to promote the restaurant
• You’ve got a keen eye for talent and conduct recruitment selection, training and development initiatives as well as performance management and employee coaching
• You apply and uses conflict resolution and problem solving skills and inspire others to do the same
• You’ve got a savvy business acumen and assists with the tracking of sales, invoicing, and managing inventory
• You conduct and also coach your management team to host well informed briefings with service staff prior to each function or service
• You have a strong grasp or service needs experience and schedule accordingly

Qualifications

• 2–3 years of leadership experience in a high-volume, upscale hospitality environment, with previous management experience preferred.
• An inspiring and seasoned hospitality professional with a passion for creating exceptional guest experiences.
• A proactive problem-solver who is always looking for more effective and efficient ways of working.
• Results-driven, with the ability to set goals, drive performance, and motivate your team to continuously raise the bar.
• A collaborative leader who understands that great teams achieve more together.
• Exceptionally organized, with strong attention to detail and the ability to think quickly and adapt in a fast-paced environment.
• Committed to personal and professional growth, with a desire to take advantage of the learning and development opportunities we offer.
• Strong communication and interpersonal skills, with the ability to build relationships with guests, team members, and stakeholders alike.