Talent.com
Viewline Ventures
Tech Support SpecialistViewline Ventures • Toronto, ON, CA
Tech Support Specialist

Tech Support Specialist

Viewline Ventures • Toronto, ON, CA
Il y a plus de 30 jours
Type de contrat
  • Temps plein
  • Quick Apply
Description de poste

About Us

We’re a fast-growing startup in specialized alternative markets, building smart operations from the ground up. Our team is small, scrappy, and collaborative. We’re looking for someone who loves solving problems, takes pride in being reliable, and enjoys being the go-to person for making tech just work. If that’s you, we want to meet you.

The Role

As our Tech Support Specialist, you’ll keep both our clients and team running smoothly. You’ll handle device setup, account provisioning, light troubleshooting, and support for client onboarding. You’ll also document solutions and help improve our internal IT processes as we grow.

Responsibilities

  • Set up phones, devices, and email/accounts for clients.
  • Troubleshoot basic issues (setup, connectivity, logins) and guide people through fixes.
  • Coordinate smooth handoffs across teams during client onboarding and offboarding.
  • Maintain structured records of recurring issues and solutions to build playbooks.
  • Suggest and implement improvements to make tech operations more efficient.

Requirements

  • Prior experience in IT support, helpdesk, or troubleshooting roles.
  • Strong organizational and problem-solving skills.
  • Clear communicator who can calmly guide clients through basic tech processes.
  • Comfortable with occasional local travel.
  • Adaptable and proactive in a fast-moving startup environment.

Nice to Have:

  • Experience supporting small operational teams in startups or entrepreneurial settings.
  • Background in both client-facing and internal support environments.

Benefits

  • Competitive hourly pay with performance incentives
  • Flexible hours with consistent workflows
  • Clear SOPs and support systems so you can execute with confidence
Créer une alerte emploi pour cette recherche

Tech Support Specialist • Toronto, ON, CA

Offres similaires

Information Technology Support Specialist

Next Match AIToronto, ON, CA
Temps plein

We’re building a pool of IT Support Specialists (L1–L2) for our Toronto-based team.This internal position supports our next‑generation AI products.Provide L1–L2 technical support via phone, email, ... Voir plus

 • Offre sponsorisée

Central Support Specialist for Reality Capture

HexagonToronto, ON, CA
Temps plein

Become a vital part of Leica Geosystems as a Central Customer Support Specialist focused on Scanning & Reality Capture.Provide exceptional technical assistance in a remote role positioned to enhanc... Voir plus

 • Offre sponsorisée

Proactive Customer Support Specialist for Supplier Engagement

The Home DepotToronto, ON, CA
Temps plein

Be the first point of contact in supplier support as a Customer Support Specialist.Focus on troubleshooting, data management, and cross-functional collaboration to drive success for our partners.In... Voir plus

 • Offre sponsorisée

Bilingual Tech Support Specialist (L1) - Customer-Focused

EquifaxToronto, ON, CA
Temps plein

A leading credit information company is seeking a Bilingual Technical Support Specialist - L1 to provide escalated support to clients accessing various products online.You will troubleshoot issues ... Voir plus

 • Offre sponsorisée

Player Support Specialist

Bring It Onnewmarket, on, ca
Temps plein

Bring It On is creating the next generation of skill games.We deliver games that people enjoy for many years while earning money by playing excellently! Skill is the most exciting category in the g... Voir plus

 • Offre sponsorisée

Engaging Customer Support Specialist for Creative AI Community

IdeogramToronto, ON, CA
Temps plein

Become a vital part of a passionate team as a Customer Support Specialist.Leverage your creativity and empathy to enhance user experience and support across various channels in a dynamic AI environ... Voir plus

 • Offre sponsorisée

Experienced IT Support Specialist for Dynamic Technical Environment

GamblingCareers.comToronto, ON, CA
Temps plein

Elevate user experience as a skilled Senior IT Support Specialist.Provide exceptional technical support for Windows and Mac systems, working with both VIPs and senior stakeholders in a fast-paced s... Voir plus

 • Offre sponsorisée

Bilingual Remote Customer & Tech Support Specialist

ConcentrixToronto, ON, CA
Télétravail
Temps plein

A leading customer service company in Peel Region, Mississauga is looking for customer service representatives to assist customers via phone or internet.The ideal candidate is fluent in English and... Voir plus

 • Offre sponsorisée

Technical Support Specialist

Midea Canadamarkham, on, ca
Temps plein

Technical Support Specialist- HVAC.About Midea America Canada Corporation (MACC):.Midea America Canada Corporation (MACC) is a Global leader in home appliances manufacturing, dedicated to improving... Voir plus

 • Offre sponsorisée

Technical Support Specialist

PheedLoop Inc.Toronto, ON, CA
Temps plein

Customer Success Full Time Toronto, ON $50,000 CAD per year.Want to work directly with global brands, support live events, and solve real customer problems in your first year out of school?.At Phee... Voir plus

 • Offre sponsorisée

Support Specialist: Elevate Customer Experience with Innovative Tools

BrexToronto, ON, CA
Temps plein

Become a pivotal remote Support Specialist, enhancing customer happiness through innovative support solutions.Your focus will be on using AI tools to solve inquiries and improve productivity in thi... Voir plus

 • Offre sponsorisée

Senior Technical Support Specialist 1

TEEMAToronto, ON, CA
Temps plein +1

Senior Technical Support Specialist 1.Full-Time, 1 Permanent Vacancy.Monday to Friday, 35 hours per week.To ensure the availability, integration, security, and optimal performance of the City’s ent... Voir plus

 • Offre sponsorisée

Technical Support Specialist at Xanadu

XanaduToronto, ON, CA
Temps plein

Become an integral part of Xanadu as a Technical Support Specialist, delivering frontline assistance for all IT needs across the company.This role demands your troubleshooting skills and proactive ... Voir plus

 • Offre sponsorisée

Product Support Specialist

EnboarderToronto, ON, CA
Temps plein

At ICwhatUC, we’re on a mission to create the world’s best real time and self serve experiences.Have you ever felt like you could fix a simple problem at home or on a job if you only had the right ... Voir plus

 • Offre sponsorisée

FinTech Technical Support Specialist

NRT TechToronto
Temps plein

A leading FinTech company in Toronto is seeking a Technical Support Representative to provide outstanding client support and resolve technical issues.This role requires a minimum of one year of exp... Voir plus

 • Offre sponsorisée

Tech Support Specialist — Remote & Growth

Magna InternationalToronto, ON, CA
Télétravail
Temps plein

A technology solutions provider in Toronto is seeking a Tech Support Representative to deliver exceptional technical assistance.You will respond to inquiries and resolve hardware, software, and net... Voir plus

 • Offre sponsorisée

Product Support Technical Specialist

Jonas Software UKMarkham
Temps plein +1

Product Support Technical Specialist – Tier 2.Salary: Expected base salary range $60,000 – $70,000 CAD, depending on experience and qualifications.Own the investigation and resolution of Tier 2 esc... Voir plus

 • Offre sponsorisée

Technical Support Specialist

CollaberaToronto, ON, CA
Temps plein

Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.This range is provided by Collabera.Your actual pay will be based on your skills and experience — talk... Voir plus

 • Offre sponsorisée

Technical Support Specialist

Canada LifeToronto
Temps plein +1

Serve as Subject Matter Expert (SME) for Microsoft 365, including collaboration tools, tenant configuration, and platform enhancements.Support Microsoft 365 governance, security, compliance, and re... Voir plus

 • Offre sponsorisée

IT Support Specialist - HCLTech

HCLTechtoronto, on, ca
Temps plein

We are seeking a customer‑focused IT professional to deliver a.Provide high‑quality, in‑person end‑user technical support.Improve end‑user productivity through triage, guidance, training, and pract... Voir plus