customer service representative supervisor

New Caledon Physiotherapy Centre Inc.
Caledon, ON, CA
34,07 $ / heure
Permanent
Temps plein
  • Education : College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
  • Experience : 1 year to less than 2 years

Tasks

  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Examine and verify the accuracy of work
  • Identify workers' training needs
  • Prepare and submit reports
  • Train staff / workers in job duties, safety procedures and company policies
  • Conduct performance reviews
  • Perform same duties as workers supervised
  • Recruit and hire staff
  • Co-ordinate, assign and review work
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Organize and maintain inventory

Supervision

5-10 people

Computer and technology knowledge

MS Office

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Tight deadlines

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player

Support for newcomers and refugees

Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Supports for visible minorities

  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
  • Work Term : Permanent
  • Work Language : English
  • Hours : 32 to 35 hours per week
  • Il y a 3 jours
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