Our client is the largest general insurer and has its customers across the UK, Ireland, and Canada. They are currently looking for Bilingual Customer Billing Representative to join their team.
Come take the next step in your career in insurance.Shift : rotating shifts during the hours of 8 : 00 AM to 8 : 00 PM Monday to Friday.
Location : Markham, ON- Hybrid roleSUMMARY OF ROLE : This is a Call Centre Billing Representative, handling approximately 25-30 inbound calls per day.
Provide great customer service to Licensed Insurance Advisors and other staff from both the Contact Centre and Insurance BranchesRESPONSIBILITIES : The position will involve answering billing telephone inquiries in a professional, timely and courteous manner (approx.
25-30 per day)The individual in this position will support the Sales Centres and Insurance Branches with accepting and processing payments and maintaining billing of client policiesThere are no collections responsibilities in this position.
QUALIFICATIONS : Excellent telephone manner and communication skillsExcellent written and oral communication skillsAbility to multitask in a fast-paced environmentAbility to adapt quickly to changeProblem solving skillsStrong / accurate Data Entry Skills and ability to talk and type while navigating screensProficient in Windows applicationsSpecifically, MS Excel and MS WordBilling or credit experience is an asset but not required.
At Leap we are an Equal Opportunity and Affirmative Action employer. That means all applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Leap will not tolerate any discrimination or harassment based on any of these characteristics. Leap encourages applicants of all ages.
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