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Founder & CEO @ EraTree | Crypto OTC | Stablecoin | Building in Canada & US
About EraTree
EraTree is a non-custodial cryptocurrency OTC desk offering seamless conversion of large-scale transactions between crypto and fiat currencies. We serve institutions and high-net-worth individuals who demand deep liquidity, efficient settlement, and trusted execution. With a secure infrastructure and a client-first approach, EraTree bridges the gap between traditional finance and digital assets through transparency, reliability, and speed.
Role Overview
The Senior Operations Analyst plays a critical role in supporting EraTree’s day-to-day transaction execution, client onboarding, and operational controls. This role focuses on ensuring accurate payment processing, timely settlements, clean reconciliations, and smooth onboarding workflows across fiat and crypto rails.
Working closely with Operations, Compliance, Trading, and Finance, the Operations Analyst helps maintain institutional-grade operational standards while supporting EraTree’s growth across Canada and select international markets.
Key Responsibilities
Payments & Transaction Operations
- Support daily OTC payment and settlement operations across fiat and crypto rails
- Track transactions from trade execution through settlement and confirmation
- Monitor payment statuses and assist in resolving failed, delayed, or unmatched transactions
- Coordinate with internal teams, banks, and payment partners to ensure timely settlement
Reconciliation & Operational Controls
Perform daily and periodic trade, payment, and balance reconciliationsIdentify discrepancies, investigate root causes, and document resolutionsMaintain reconciliation logs, exception tracking, and audit-ready recordsSupport internal controls related to approvals, segregation of duties, and recordkeepingClient & Partner Onboarding Support
Support client onboarding operations , including checklist tracking and documentation completenessCoordinate onboarding workflows across Operations, Compliance, and SalesAssist with banking, liquidity provider, and service partner onboarding from an operational readiness perspectiveValidate settlement instructions, supported payment rails, cut-off times, and operational requirementsSupport go-live readiness checks and early-stage transaction monitoring for new clientsCompliance & Risk Support
Work closely with Compliance to ensure onboarding and transaction flows align with AML / KYC requirementsSupport transaction monitoring reviews and operational data requestsAssist in preparing operational data for audits, banking reviews, and regulatory inquiriesEscalate unusual activity, operational risks, or process gaps in a timely mannerReporting & Process Improvement
Prepare daily, weekly, and monthly operations and payments reportsTrack operational KPIs such as settlement timelines, exception rates, and onboarding turnaround timesAssist in documenting and improving SOPs, workflows, and operational controlsIdentify opportunities for process improvement or automationQualifications
Bachelor’s degree in Finance, Business, Economics, or a related field2-5 years of experience in operations, payments, fintech, banking, or financial servicesStrong understanding of payment flows, settlements, and reconciliation processesHigh attention to detail with strong analytical and problem-solving skillsAbility to manage multiple workflows and deadlines in a fast-paced environmentExcellent written and verbal communication skillsPreferred
Exposure to crypto, stablecoins, or digital asset operationsExperience supporting client onboarding or compliance-driven workflowsFamiliarity with internal controls, audits, or regulatory environmentsExperience with tools such as Salesforce, payment dashboards, reconciliation tools, or KYC / AML platformsWhy Join EraTree
Join a trusted OTC platform operating with institutional-grade standardsGain hands-on exposure to crypto–fiat payments, settlements, and onboardingOpportunity to grow into senior operations, payments, or risk rolesCollaborative, high-ownership environment with direct impact on business executionCompetitive compensation and growth opportunitiesSeniority level
Mid-Senior levelEmployment type
Full-timeJob function
Management and ManufacturingCalgary, Alberta, Canada CA$140,000.00-CA$180,000.00 2 days ago
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