Senior Advisor Deployment Cadence Management
Being a Senior Advisor in P&E Deployment Cadence Management means having a global perspective of the business deployments that will impact P&E in order to provide the best recommendations and orientations in terms of deployment sequencing and change management.
Through your leadership qualities, your knowledge of deployment strategy, your understanding of employee / customer impacts, your innovative side and your ability to manage change well, you ensure a harmonious integrated sequencing of deployments in the Personal and Commercial sector including our Client Contact Centre .
Your job :
- Work closely with the various partners from all sectors, understand their needs and business objectives in order to align and influence discussions towards innovative deployment and change management strategies.
- Reflect the changes generated by initiatives across different sectors and target audiences, and align stakeholders in the execution of the adoption strategy.
- Plan absorption efforts upfront to plan for deployment success and optimize deployment sequencing
- Refine the estimated capacity assumptions based on the accuracy of the Customer / Employee impact assessments by performing a workforce challenge with the initiatives
- Produce executive deliverables on the sequencing of P&E deployments including absorption capacity statuses to be expected on impacted consulting and client forces
- Contribute to reflections, recommend directions, ensure the implementation of innovative change management approaches in order to raise the level of employee adoption and promote customer engagement
- Demonstrate seniority through ease in navigating the vague, speed of execution and quality of advice and accountability.
- Collaborate in the realization of post-implementation in order to contribute to the development of good deployment practices.
- Be able to take charge of certain deployment activities and responsibilities in project mode if a targeted intervention is required
- Guides, coaches and accompanies PO / PM, deployment advisor during the development of change management strategies and offers a more sustained intervention according to the complexity of the mandate.
Your team :
Your team is mobilized and actively involved in the development of innovative, simple and inclusive strategies. Our collaboration in reflections related to the customer and employee experience makes it possible to make a difference with projects from multiple sources (IT, processes, human).
If you want to make a difference and bring value through your knowledge, join our team of deployment advisors under the supervision of the Senior Director.
Prerequisite :
- Industry-related bachelor's degree and six years of relevant experience OR Industry-related master's degree and four years of relevant experience OR University certificate and eight years of relevant experience
- Extensive experience in deployment strategy and project management an asset
- Experience in large-scale deployment in the context of implementing customer solutions
- Have in-depth experience in change management
- Experience in putting innovative change management into practice
- Good knowledge of Microsoft Office Suite, Jira, PowerBi, Confluence and Hub tools
- Oral and written communication skills, including facilitating workshops and presentations at an executive level
- Strong ability to influence and recognized leadership
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Opportunities to get involved in community initiatives
- Telemedicine service
- Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas.
Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.
Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us.
We welcome all candidates! What can you bring to our team?
Come live your ambitions with us!