Program Coordinator

Date Posted: 04/02/2026
Req ID: 47530
Faculty/Division: Faculty of Arts & Science
Department: University College Prog
Campus: St. George (Downtown Toronto)
Position Number: 00054613
Existing Vacancy: Yes

Description:

About us:

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive
and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching
and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges
and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of
opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity,
innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery
that has changed the way we think about the world. University College is the founding college of the University of
Toronto. Our welcoming community is built on traditions of openness, inclusivity anddiversity. Our student
programs address issues of social justice from a variety of perspectives and help students develop the skills to
apply what they learn in the classroom to the world around them. We are also home to professors committed to
undergraduate education from a range of disciplines, who are leading researchers in their fields. Students,
faculty, staff and alumni at University College work together to ensure that all thrive in our vibrant community.


Your opportunity:

The Program Coordinator will be responsible for supporting the office of the Vice Principal by providing detailed
information of programs including eligibility, procedures, policies and deadlines as well as be the main contact
for programmatic questions for internal and external parties.

Your responsibilities will include:

• Analyze internal and external trends to inform program development and recommend enhancements to curriculum and educational programming

• Review and assess proposals for program and course modifications, advising academic staff on curriculum change policies and governance processes

• Advise faculty and staff on curriculum policies, procedures, and best practices to support academic planning and implementation

• Analyze enrolment and waitlist data to identify capacity pressures and recommend adjustments to course offerings

• Contribute to unit-level planning by assessing program needs and supporting the development of strategic goals and initiatives

• Analyze service delivery models and internal processes, recommending improvements to enhance efficiency and student experience

• Conceptualizing, organizing, and executing program activities, and promoting programs at recruitment events

Essential Qualifications:

• Bachelor's Degree or acceptable combination of equivalent experience

• Minimum three (3) years providing undergraduate or graduate program support and guidance to students, staff and faculty

• Experience conducting data analysis and preparing reports with a high level of accuracy is required; expereince maintaining databases is desirable

• Experience conceptualizing and organizing events, which could include events such as workshops, seminars, or programs promotion at recruitment events

• Proficiency with MS Office Suite (e.g. Outlook, Word, Excel and Power Point) is required; experience with student information systems is highly desirable (e.g. degree explorer, ROSI Express, and ROSI)

• Experience providing advice to students which might include advice about program and course requirements, and/or monitoring student degree progress

• Experience working with students with emphasis on the Faculty of Arts & Science undergraduate academic guidelines and procedures

• Demonstrated experience developing and providing a strong client service experience and culture

• Strong organizational, analytical, and time management skills

• Excellent writing and oral and interpersonal skills with a superior service orientation and ability to deal tactfully, personable and effectively with staff and faculty, with students all levels, as well as with general public; ability to maintain confidentiality

To be successful in this role you will be:

• Approachable
• Articulate
• Courteous
• Diplomatic
• Efficient
• Multi-tasker
• Proactive

This is a term position ending in July 31, 2027

Closing Date: 04/14/2026, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 11 -- $76,577. with an annual step progression to a maximum of $97,928. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

A job description is available upon request