Systems Applications Engineer
Job Description
- Provide pre-and post-sale product consulting, technical support, and service to key customers, key distributors, and sales personnel on all Lumotive products - on-site, via phone, web-meeting, and email as appropriate
- Assist with pre-sales proof of concepts by remotely configuring, supporting, and testing the LiDAR product at customer sites
- Partner with engineers at the customer site to better understand their pain points and needs. Establish Lumotive’s product as a solution that solves the customer's challenges.
- Lead technical post-sales duties including implementing, configuring, and mounting the sensor at the customer site. Provide long term onsite support and troubleshooting to ensure customer satisfaction.
- Provide technical product and solution training to customers and distributors
- Maintain technical documents and documentation on Lumotive's products
- Participate in all product, procedural, and sales trainings hosted by Lumotive’s engineering teams to ensure up to date knowledge on new product features and enhancements
- Gather and document detailed solution requirements and communicate customer feedback to internal engineering teams
- Maintain a detailed and expert knowledge of relevant standards, technologies, and specifications
- Required to travel domestically and globally up to 25%
Qualifications
- BS / MS in Electrical Engineering, Computer Engineering, Mechanical Engineering or equivalent experience
- Experience with CAD software (i.e. : Solidworks) and programming (Python) desired
- Experience with LiDAR sensors, computer vision, or sensor fusion
- Experience with HW / SW troubleshooting
- Ability to work in a multi-disciplinary and multi-cultural team setting
- Experience preparing and presenting technical reports and presentations
- Able to organize design reviews and lead technical discussions with internal and external partners.
Additional Information
Pay range estimate $75,000 to $100,000 + Bonus + Equity depending on experience.
Benefits
- Health Insurance
- Dental
- Vision
- Vacation / Sick leave
- Statutory Holidays (per British Columbia ESA -11)
- Company paid BenefitsLife Insurance up to $50,000Long Term Disability Short Term Disability
Systems Applications Engineer
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