Sr. Principal Consultant - Manufacturing - ACS

Do you want to advance your career with the world’s first cloud company? Since 1998, Oracle NetSuite has been on a mission to deliver an agile, unified application suite that gives leaders a complete view into their business.

Our team is growing, and we’re looking for people like you to help us make a global impact.

As the leading cloud business system, NetSuite includes financials, inventory management, HR, professional services automation, commerce, and more.

Tens of thousands of customers all over the world trust NetSuite to give their businesses the visibility, agility, and control needed to make data-informed decisions quickly.

NetSuite is a place where you can build your career and have fun while doing so! We’re invested in our people, our customers, and the community.

As part of Oracle, our benefits are second to none. Joining our passionate team means that you’re ready to take your career to the next level.

With priceless learning opportunities, strong support, incredible innovation, and volunteer opportunities, NetSuite is committed to creating a workplace where everyone feels empowered and set up for success.

An experienced consulting professional who has a broad understanding of solutions, industry best practices, multiple business processes or technology designs within a product / technology family.

Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs.

Applies Oracle methodology, company procedures, and leading practices.

Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs.

Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements.

May lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget.

May act as the team lead on projects, providing coaching, guidance and feedback to develop skills of team members. Effectively consults with management of customer organizations.

Participates in business development activities. Develops and leads detailed solutions for moderately complex projects.

6-8 years of experience relevant to this position including 3-4 years consulting experience preferred. Undergraduate degree or equivalent experience preferred.

Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients.

Ability to travel as needed.

Career Level - IC3

NetSuite ACS - Sr. Principal Consultant - Manufacturing

NOTE :

United States and Canada locations are flexible.

Level and title commensurate with experience.

Oracle NetSuite is reinventing the engagement model for our growing installed base of valued Customers. Specifically, the Advanced Customer Support (ACS) offering has been created to provide an umbrella subscription service our first-ever qualifying as cloud annual recurring revenue (ARR) that provides functional and technical ERP sustainment to drive continuous NetSuite improvement and value.

Our team primarily fulfills the critical initial months of the service backstopped by our industry-leading SuiteReview methodology.

With over one thousand Customers worldwide already under management and the accelerated enrollment of new Customers, we are adding significant headcount in North America to meet demand.

If you have a passion for helping Customers unlock the potential of their NetSuite investment and in joining a dynamic, fast-paced and highly strategic team, we would like to hear from you!

Responsibilities include :

• Leads the identification and documentation of customer’s NetSuite value gaps leveraging our proprietary SuiteReview methodology
• Leads driving the approach to remediate gaps, and consensus with the Customer of same
• Work with customers to remediate highest priority gaps
• Architect solutions for complex business requirements, which may include configuration and / or integration and / or technical components, in partnership with our dedicated Technical Services (TS) team
• Define detailed functional requirements for automations and integrations to NetSuite
• Work with TS team to design and unit test automations and integrations
• Perform quality reviews of deliverables developed by other team members
• Continue to increase product knowledge and pursue relevant certifications
• Collaboration with other ACS teams, including TS, Point-of-sale (POS), Commerce, OpenAir, and Premier and / or Platinum Support
• Follow essential internal business processes aligned toward delighting our Customers

Preferred Qualifications include :

• 6+ years of overall relevant domain experience in one or more of NetSuite’s vertical markets (. Consumer Products, Warehouse Distribution, Manufacturing, Retail)
• Expert NetSuite ERP Financials functional solution implementation and / or administration experience - though competing ERP offerings may be considered.

NetSuite Advanced Revenue Management (ARM) solution experience strongly preferred.

• 2+ years of external consulting role experience with sustained C-suite interactions OR similar internal project experience in both leadership and execution
• Experience with defining requirements for complex customizations and integrations
• Strong communication skills
• Ability to evolve Customer business processes based on leading practices
• Passion for driving Customer satisfaction
• Finance and / or Accounting professional and / or academic background a plus
• NetSuite ERP Consultant or other relevant certifications a plus

Travel Requirement :

Modest to moderate, as appropriate

At Oracle, we don’t just value differences we celebrate them. We’re committed to creating a workplace where all kinds of people work together.

We believe innovation starts with diversity and inclusion.

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Disclaimer :

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

Canada : Hiring Range from $76,700 to $167,000 CAD per annum

US : Hiring Range : from $86,900 to $178,200 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following :

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee / Spouse / Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off : Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position.

Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment.

Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave : 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

This job requires proficiency in the English language. Oracle is a global company with operations in dozens of countries around the world and our teams, including the team this position is part of, are comprised of individuals located in various jurisdictions.

As is required of employees in all jobs at Oracle in North America, candidates for this position are required to understand, and communicate, in English so that in the course of performing their work, they can interact with teammates in other locations who are not fluent in the French language.