Ref. No. : 114491
Position : Customer Service Supervisor
Location : Brossard
Salary : $75,000 or more per year, negotiable based on experience and qualifications
Job Type : Permanent
Schedule : Day shifts, Monday to Friday, full-time, 37.5 hours per week, flexible
Secure a permanent position as a Customer Service Supervisor for a manufacturing company in Brossard! Excellent opportunity!
What the company offers you :
- Permanent day shift position
- Salary starting at $75,000 or more per year, based on experience and qualifications
- 37.5-hour work week, day shifts, Monday to Friday, flexible
- Benefits after 3 months, including comprehensive insurance
- 3 weeks of vacation, or more based on experience
- Employer contribution to RRSP after 6 months
- 3 sick days
- Additional holidays during the festive period, company closed during holidays
- 1 day of remote work per week after training completion
- Annual bonus
- Newly created position! Career growth opportunity!
Responsibilities :
- Lead and supervise the installation and technical support team
- Train and motivate team members
- Coordinate daily activities within the department
- Manage the service fleet of trucks
- Collaborate with service providers and clients
- Approve supplier invoices
- Participate in hiring process
- Establish and monitor key performance indicators (KPIs)
- Implement new processes and procedures for the department
- Improve processes based on customer feedback
Requirements :
- University degree
- Experience in team management (customer service, technical support, installations, or relevant field)
- Proficiency in MS Office suite (intermediate Excel)
- Bilingual to collaborate with clients and employees outside Quebec
To apply, please contact Marie-Claude Carrier at 450-463-5307 or send your resume in Word or PDF format to .
To apply for this job, you must be legally authorized to work in Canada.
OUR VIRTUAL DOORS ARE OPEN! We’re also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity.
CNESST permit number : AP-2000158
Call Center Customer Service Supervisor, Group Operations
Call Center Customer Service Supervisor, Group Operations. The successful applicant will be a leader of people, managing a team of call center customer service agents. Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers. Demonstrate ...
Customer Service Supervisor - Bilingual
Reporting to the Customer Service Manager – North America, the Customer Service Supervisor will establish and maintain a world class customer service team to deliver service excellence to Graymont’ s customers; overseeing a team of customer service representatives, based in multiple locations within...
Customer Service Supervisor
Experience in team management (customer service, technical support, installations, or relevant field). Manage the service fleet of trucks. Collaborate with service providers and clients. Improve processes based on customer feedback. ...
Customer Service Supervisor
As a Customer Service Supervisor , the successful candidate will ensure the smooth running of the department through daily supervision of agents and overseeing their performance towards agreed KPIs. Key duties and responsibilities of the Customer Service Supervisor. Provide comprehensive administrat...
Supervisor customer service (Service department)
Title: Customer service supervisor (Service). Manage the customer service team in collaboration with the Site/Service Manager, including planning, selection, promotion, demotion, termination, etc. Assist the site manager in preparing and implementing the annual action plan for the service department...
Superviseur, centre de services RH / HR Customer Service Center Supervisor
Serve as an employee and customer advocate who specializes in creating a culture focused on exceptional customer service, where individualized actions are taken to promote and support all customer interests. Maximiser l’utilisation de la technologie, de l’automatisation et des fonctions libre-servic...
Customer Service Supervisor
Monday to Friday, flexible - Benefits after 3 months, including comprehensive insurance - 3 weeks of vacation, or more based on experience - Employer contribution to RRSP after 6 months - 3 sick days - Additional holidays during the festive period, company closed during holidays - 1 day of remote wo...
Collection Customer Service Agent (On-Site)
Customer service and advisory experience. Advisory services, Call centres. As a Collection Agent, you’ll suggest payment agreements to clients to help contribute to their financial health Join our Collection team and make a difference in people’s lives. ...
Senior Sales Representative
The ideal candidate will have 5+ years of sales success and will be open to hunting as well as account management. ...
Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists
No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group PanelistsOur company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Customer...