Supply Chain & Business Analyst

Department of Position : Operations

Reports to : Senior Manager, Operations

Candidates with less experience will be considered for the Supply Chain Coordinator role as an entry point, with the opportunity to grow into an Analyst position over time.

Company Description

Proudly Canadian-founded, the Lorex team across North America is committed to the design, development, and deployment of ingenious smart home security and business monitoring solutions that enhance our customers’ lifestyles and sense of well-being.

We achieve this by continuing to produce innovative solutions, all backed by cutting-edge technology and a dedicated team of forward thinkers.

Job Summary

The Supply Chain & Business Analyst will be responsible for ensuring the accuracy of our inventory for our Amazon channel.

This includes inventory at Amazon fulfillment centres, and inventory in all physical staging / preparation locations that is shipped to Amazon FCs or drop-shipped via FBM to end customers.

The analyst is also in charge of coordinating and monitoring inventory, logistics operations such as inventory movement and transportation, and supply chain processes including reverse logistics, as well as analyzing, auditing, reporting, and performing tasks related to these activities.

In addition, the Amazon Supply Chain Analyst conducts the analysis of solution requirements, the communication of these requirements to the development / IT team, investigation of issues, and the facilitation of testing and quality assurance of technical changes.

Duties & Responsibilities :

• Possess knowledge of all Amazon and other customer consignment inventory management and fulfillment processes to ensure that they are aligned with Lorex business processes
• Work in partnership with business leaders to understand the business from a supply chain perspective and identifying as well as implementing solutions to meet the needs of our growing Amazon and other customer consignment business
• Manage the analysis of solution requirements, communication of these requirements to the development team, investigation of issues, and the facilitation of testing and quality assurance of technical changes
• Work in coordination with other Lorex staff responsible for Amazon as well as other consignment order fulfillment to ensure the smooth and accurate flow of transactions
• Ensures inventory accuracy of all warehouses by reconciling third-party reports of Amazon and other customer consignment inventory to the Lorex SAP system
• Works closely with the Warehouse, Sales, Order Processing, and Finance teams to ensure that all transfers, receipts, billings etc.

are completed on accurately and on a timely manner

• Investigate inventory discrepancies between warehouse systems and Lorex systems on a regular basis and perform corrective actions as needed
• Act as a liaison between Lorex and its third-party warehouses with regard to any inventory issues and their prompt resolution
• Oversees periodic physical inventory count and prepares reconciliation of physical to book inventory
• Prepares any inventory discrepancy chargeback documentation
• Prepares reports and analysis documents related to inventory for internal or external stakeholders
• Manage movement of customer returns and defective items between warehouses and enters corresponding transactions in the system
• Performs ad-hoc and regular report creation and analysis as required
• Process purchase orders including inbound receiving in SAP and adding relevant costs.
• Act as back up for Operations, Supply Chain and Logistics

Requirements :

Knowledge, Skills and Abilities (KSAs)

• Knowledge of eCommerce application environments (Amazon Seller Central preferred) along with the development and deployment processes
• Strong understanding of Retail / eCommerce industry
• General knowledge of web technologies and software development processes
• Background in transportation, warehousing, and supply chain management, or related field with at least 2 years of experience
• Knowledge of Microsoft Office with advanced Microsoft Excel skills
• Understanding of logistics, supply chain management practices and procedures, and impact thereof to Finance handling / accounting treatment

Competency Profile

• Strong Analytical thinking
• Ability to audit and find discrepancies to ensure inventory accuracy
• Ability to do data compilation, summary and reporting
• Ability to work with very limited supervision
• Ability to work as a team player as well as collaborate across teams, cross-functionally
• Capability to multitask in a fast paced environment
• Good written and verbal communication skills
• Independent decision making ability

Background Experiences

• Preferably bachelor’s degree or diploma in operations, supply chain management, business management or related field
• At least two years of related experience
• Experience with SAP or other ERP management systems is a must
• Experience with logistics, warehouse processes, and transportation

Lorex welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.