Business Systems Analyst

Responsibilities

• Elicits, reviews, analyzes, and validates system and user needs.
• Documents stakeholder, solution, and transition requirements and participates in gaining signoff.
• Coordinates and facilitates workshops for subject matter experts in system configuration.
• Supports effective identification, assessment, and prioritization of business problems and identifies solution, enhancements and recommendations for improvements.
• Supports end users, troubleshoot issues, and streamlines service delivery.
• Develops and delivers stakeholder communication.
• Works in an Agile fashion, delivering projects according to accepted Agile methods as directed by the Department Manager.
• Adheres to PCL’s solution delivery framework (SDF).
• Develops user acceptance testing results, tracks issues, report statuses and gains signoff.
• Develops and maintains strong, customer-focused relationships with all stakeholders.
• Values and models the solution provider and profitability culture.
• Other duties as required.

Qualifications

• Postsecondary degree or diploma in information management, information technology, business administration, computing science or a related discipline.
• 3 years of progressive experience in a related field.
• Experience in UI / UX design creating user interfaces to support business application requirements. Proficiency in design tools such as Figma is highly preferred.
• Effective verbal or written communication skills with the ability to communicate complex ideas and concepts clearly and concisely.
• Ability to think logically and analytically, and to constructively express ideas and concepts.
• Organizational and time management skills with the ability to multi-task and prioritize own work.
• Ability to work to tight deadlines and within constraints.
• Ability to work independently and in a team by collaborating to solve problems.
• Strong ability to work effectively and collaboratively with employees at all levels and areas within the organization.
• Ability to independently conduct effective meetings and give presentations in support of various projects and deliverables.
• Demonstrated ability to assess impacts, make recommendations and integrate changes.
• Knowledge and practical experience with intermediate software implementations, software development lifecycle methodologies, and organizational change management.
• Demonstrated ability to understand and interpret stakeholder needs and make recommendations that support the project / solution and company-wide objectives.
• Ability to develop and maintain effective stakeholder relationships.
Il y a plus de 30 jours