Our banking client is looking for a Int. Network Analyst (CCNA / CCNP) with troubleshooting experience to provide frontline support for the network environment - /
Business Unit : ITS Technology
Duration : 1 year, possibility of extension
Schedule : shift work Day shift and Night shift Rotation Schedule : 7 days a week / 24 hours a day) i.e. 2 shifts (7am-7pm ET) & (7pm-7am ET).
hours per month, may have two 12 hour shifts one week and four 12 hour shifts next week schedules are fixed
Interview Process : 1 remote interview and 1 onsite interview
Work Location :
- Progress avenue, onsite %
- Veterans Drive, Barrie, onsite %
Department Overview
Operations Support Group (Network Operations) is a 7 / 24 Service Availability (Dual Site Coverage) department responsible for providing frontline support of the Bank's network environment.
The primary focus of the team is reacting to any / all anomalies that are presented through a variety of monitoring tools for the Bank’s mission critical network.
Daily Responsibilities :
We are purely Network Ops Level 1 / 1.5 team and we deal with less complex to semi-complex issues and also look into complex issues and try to resolve them.
so this is Tier 1 level support role and please make sure candidates are aware of the following and fine with them :
1) Job role : Network Operations level 1 supporting production environment primarily
2) Shift rotation work : 12-hour shift rotation
Must Have :
1.) CCNP (R&S) Cert (CCNP certified with minimum 3 years of troubleshooting experience OR CCNA certified with min 5 years of troubleshooting experience)
2.) Routing and switching experience
3.) Troubleshooting experience / Break fixes Network analyst experience
Nice to have :
Cisco Viptela SDWAN / Aruba SDWAN
Cisco ACI
Palo Alto firewalls
F5 load balancers
VMware NSX
Specific Educational Requirements / Accreditations
- Technology Degree / Diploma or equivalent work experience.
- CCNA certified with minimum of 5 years work experience in Network Operations / Production environment, or
- CCNP certified with minimum of 3 years work experience in Network Operations / Production environment.
- CCDP and ITIL certifications are a definite asset to this position.