Sales Consultant – Brian Jessel BMW

Summary of Position:

We always welcome a motivated and client-centric Sales Consultant to join the Brian Jessel BMW team! Our Sales Consultant engages customers with exceptional customer service and product knowledge to meet monthly goals. With a passion for the automotive industry, our Sales Consultants consistently exceed customer expectations and bring our clients the Ultimate Customer Experience!

Responsibilities & Accountabilities:

• Provide excellent product knowledge in Pre-owned vehicles to evoke the Ultimate Customer Experience with the highest regard for customer satisfaction.

• Fully engage in all promotional campaigns, and explore new opportunities to expand and build client base.

• Maintains knowledge of products, available services, accessories, prices, financing, and leasing information.

• Follow through internal and external leads through prompt response to inquiries via phone, email, in-person, or online platforms.

• Fulfill the sales process designed to achieve maximum results from available sales opportunities including customer greeting; qualifying; handling objections; product presentation and demonstrations; closing and delivery.

• Uncovers customers’ needs and selects the appropriate product and services based on their needs.

• Keeps updated on major competitors’ products, and pricing.

• Handles customer complaints and ensures they are resolved to achieve customer satisfaction and increase client retention.

Qualifications:

• Minimum 1 year of automotive sales experience.

• Experience automotive car sales industry in Metro Vancouver is an asset

• Valid VSA licensed, BC Driver’s License required

• Excellent interpersonal and relationship-building skills

• Self-starter who is organized and able to work with minimal supervision

• Passionate about cars and enjoy providing exceptional client services and solving client concerns

• Ability to learn and adhere to sales processes with stringent deadlines

• Excellent interpersonal and relationship-building skills

• The ability to speak a second language is an asset.

Compensation: $75,000 - $180,000 per year.

Work Environment:

Our hours of operations are below. The hours and days of work are dependent on your role with a 40-hour workweek for full-time employment.

• 9:00 am to 7:00 pm Monday to Thursday

• 9:00 am to 6:00 pm Friday

• 9:00 am to 6:00 pm Saturday

• 12:00 pm to 5:00 pm Sunday & Statutory Holidays