Summary of Position:
We always welcome a motivated and client-centric Sales Consultant to join the Brian Jessel BMW team! Our Sales Consultant engages customers with exceptional customer service and product knowledge to meet monthly goals. With a passion for the automotive industry, our Sales Consultants consistently exceed customer expectations and bring our clients the Ultimate Customer Experience!Responsibilities & Accountabilities:
Provide excellent product knowledge in Pre-owned vehicles to evoke the Ultimate Customer Experience with the highest regard for customer satisfaction.
Fully engage in all promotional campaigns, and explore new opportunities to expand and build client base.
Maintains knowledge of products, available services, accessories, prices, financing, and leasing information.
Follow through internal and external leads through prompt response to inquiries via phone, email, in-person, or online platforms.
Fulfill the sales process designed to achieve maximum results from available sales opportunities including customer greeting; qualifying; handling objections; product presentation and demonstrations; closing and delivery.
Uncovers customers’ needs and selects the appropriate product and services based on their needs.
Keeps updated on major competitors’ products, and pricing.
Handles customer complaints and ensures they are resolved to achieve customer satisfaction and increase client retention.
Qualifications:
Minimum 1 year of automotive sales experience.
Experience automotive car sales industry in Metro Vancouver is an asset
Valid VSA licensed, BC Driver’s License required
Excellent interpersonal and relationship-building skills
Self-starter who is organized and able to work with minimal supervision
Passionate about cars and enjoy providing exceptional client services and solving client concerns
Ability to learn and adhere to sales processes with stringent deadlines
Excellent interpersonal and relationship-building skills
The ability to speak a second language is an asset.
Compensation: $75,000 - $180,000 per year.
Work Environment:
Our hours of operations are below. The hours and days of work are dependent on your role with a 40-hour workweek for full-time employment.
9:00 am to 7:00 pm Monday to Thursday
9:00 am to 6:00 pm Friday
9:00 am to 6:00 pm Saturday
12:00 pm to 5:00 pm Sunday & Statutory Holidays
Sales Consultant – Brian Jessel BMW • Vancouver, CA
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