Directeur/Trice Général des Opérations - Ouest Canadien

Ride the next mile with us!

Are you motivated by leadership, providing strategic avenues and direction to a team of great individuals? In this new role, you will have the opportunity to support the business for operational activities in your region, and not to mention ensuring that we meet our quality standard, deadlines, and cost limits as an organization.

You will be responsible for strategic and tactic implementations of procedures to strive the business forward. Did we mention having a business and financial acumen is essential to helping the team grow?

Reporting to the VP Operations, you’ll have a direct impact on the business.

At Intelcom, we strive for differences and efficiencies, for creation and passion, for results and teamwork. We are looking for a person who can rise to challenges head on and be able to guide and balance their region.

At the same time, making their environment fun, safe and respectful. Think this might, be you? Then read on

Overview of what you’ll work on :

• Collaborate with Executive Management on opportunities for business development and strategic planning.
• Lead, set expectation and guidelines for Regional Managers to achieve, based on business volume, current situations and new business opportunities.
• Collaborate with various departments to fine tune processes and work together towards creating results and innovation.
• Develop team skills, assess, determine objectives, and measure productivity on all aspects related to the delivery center’s operations such as customer service, recruitment, training, coaching and budgeting.
• Ensure the use of safe working methods and behaviors within the team.
• Execute plans designed to meet company goals by changing policies and coaching employees.
• Manages internal and external service suppliers.

What does it take to be successful?

• Undergraduate university degree in Logistics, Business Administration or any other training deemed equivalent.
• 10+ years or more of relevant experience in managing operations in transportation / courier industry or similar.
• A strong sense of entrepreneurship, an ability to cope quickly with unforeseen events and changes as well as the ability to work under pressure.
• A thorough understanding of the financial and administrative challenges faced by a growing company in a changing environment.
• Strong interpersonal skills, well-defined sense of diplomacy and conflict resolution.
• Possesses an excellent sense of organization, and ability to lead several projects simultaneously.
• Have excellent oral and written communication skills.
• Demonstrate good business judgment and a strong overall view of human resources and organizational development issues.
• Flexibility and ability to travel when required.

What We Offer :

• Opportunity to join a fast-growing company.
• Professional development opportunities.
• Bonus and RRSP plan.
• You’ll be surrounded and supported by some amazing people who are light on ego, high on curiosity, and are passionate about successful business.

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.

Our goal is simple : in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams.

With over 60 delivery centers across Canada, we may have the right opportunity for you.

Apply Now.