Service Technician III - Kelowna

I'm ready. I want a challenge. I want the chance to work in a successful company who lives their corporate values. I'm ready to make my mark.

Are you ready?

Founded in 1978 and headquartered in Edmonton, Alberta, All Weather Windows Ltd. (AWW) is a dynamic leader in the window and door industry in Canada.

Operations include two manufacturing plants located in Edmonton and Customer Solution Centres located in Langley, Edmonton, Calgary, Lethbridge, Red Deer, Saskatoon, Regina, and Winnipeg.

We are currently recruiting for a Service Technician III to work in the Kelowna area as part of the Langley Team. This individual is responsible for making local and out of town service calls to do on-site repairs, completing paperwork in customers' homes on All Weather Windows products (windows and doors) and operating a company truck.

The Service Technician would be responsible to service the Okanagan area. Accommodations and per diem provided.

If you have a track record of excellent customer service, carpentry skills, proficiency with hand tools, site and / or construction experience, and a positive team-focused attitude, you are an ideal candidate for this position.

We are looking for someone who can work on their own to complete simple jobs efficiently and effectively, as well as someone who we can train to assist team members in more complex repairs.

Responsibilities will include :

• Operate service truck and service local calls in homes and businesses
• Installation and repair of windows and doors in homes and businesses
• Trouble shooting and on-site repair of product and installation of Glass
• Handle on-site problems as they occur
• Perform heavy lifting of glass
• Organizing times and locations of work orders to minimize driving time around the city and maximize number of sited visited.
• Maintaining and repairing service vehicle as required.
• Drafting accurate and complete paperwork including the Service Summary Report to document repairs completed.
• Represent the company in contacts with dealers, contractors and homeowners
• Communication with customers, negotiating how costs of damaged products will be allocated and maintaining positive relationships with customers.
• Comply with all Health & Safety regulations

Primary Qualifications Required :

• Mechanical aptitude, skill and experience with hand tools
• Good customer relations, written and verbal communication skills
• Innovative and problem-solving skills
• Mechanically inclined and able to work on scaffolding at heights over 12 feet
• Must be able to lift at least 50 lbs
• Must be a team player and able to work with minimal supervision
• Flexible and adaptable in any situation
• Position will require working overtime and short notice
• Must have a valid Class 5 Driver's License and acceptable Driver's Abstract
• Must pass pre-employment Drug & Alcohol Testing

An exceptional company is founded upon exceptional people. At All Weather Windows, we invest in our people and are always looking for new opportunities for our employees to grow alongside our business, working together as part of a team to achieve success.

We've been continually recognized by our attention to employee satisfaction and, as a result, the commitment and hard work of our employees has been acknowledged through awards and media recognition.

If you embrace variety and change and are looking for a growth environment favouring the development of competencies, then come join us!

At All Weather Windows, we continuously work together to build and promote an inclusive environment that attracts talented individuals and shows our commitment to celebrate and promote diversity.

Our dedication to diversity, equity and inclusion means that whatever the visible or invisible differences, we are fostering an environment where everyone has equal opportunity to bring their best selves to work, to be heard and be valued.

We believe that our differences are what make us great. If you believe this role is the right next step for you, regardless of the criteria we've listed, we encourage you to apply.

If you are interested and possess the appropriate qualifications