Inside Sales Specialist
Requirements :
- Proven experience in customer service roles.
- Ability to establish and maintain rapport with clients.
- Strong prioritization and multitasking skills.
- Positive and professional demeanor in all interactions.
- Excellent written and verbal communication abilities.
- Knowledge of the lifting and rigging industry is preferred.
Responsibilities :
- Handle customer inquiries promptly and professionally.
- Provide accurate quotations and source products as required.
- Offer comprehensive information about our products and services.
- Troubleshoot customer issues effectively and efficiently.
- Document and maintain accurate customer records based on interactions.
- Develop and continually update a knowledge base of evolving products and services.
Job description :
Sling Choker Mfg (Hamilton) Ltd is a leading provider in the lifting and rigging industry, dedicated to delivering exceptional products and services to our valued customers.
We are committed to excellence and seek passionate individuals to join our dynamic team. We are a family owned business with a fun enjoyable atmosphere, our hours are 8 : 30am to 5 : 00 pm Monday to Friday.
Responsibilities :
- Handle customer inquiries promptly and professionally.
- Provide accurate quotations and source products as required.
- Offer comprehensive information about our products and services.
- Troubleshoot customer issues effectively and efficiently.
- Document and maintain accurate customer records based on interactions.
- Develop and continually update a knowledge base of evolving products and services.
Qualifications :
- Proven experience in customer service roles.
- Ability to establish and maintain rapport with clients.
- Strong prioritization and multitasking skills.
- Positive and professional demeanor in all interactions.
- Excellent written and verbal communication abilities.
- Knowledge of the lifting and rigging industry is preferred.
Company Description :
Sling-Choker Mfg (Hamilton) Ltd manufactures and supplies many aspects of rigging and lifting equipment. Wire rope, synthetic and chain slings would be our core business along with safety supplies.
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